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16 TopicsHow to easily create a file shortcut on Android using MS Word which works with Dropbox cloud files
Appears to work with any document that you can get to open in Android MS Word app (doc, docx, pdf, etc). I've also seen it work for at least one other program (maybe was One Drive) that had that same "back" left arrow. From my Dropbox app on my android phone, I open Word and PDF files in MS Word then use the FILE method below to create FILE (not folder) shortcuts to my Dropbox cloud files. So with one tap to the shortcut, I can quickly open the latest synced Dropbox file version. Android FILE shortcut creation: Open file in MS Word on an android phone. Tap the "Back" arrow. (The left pointing arrow in top left-hand corner of screen - NOT the "back" button in the navigation bar at the bottom ). This will take you to the "Recent" screen. Tap on the 3 vertical dots (vertical ellipsis) to the right of the file that was just opened. Select "Add to Home screen." Touch and hold the icon that is show or tap "Add" to add this shortcut to the Home screen. If no room on the home screen, it will be added to another screen. Sigh contentedlyđ Android Dropbox FOLDER shortcut creation: Long press any empty space on the home screen. Select "Widgets." Scroll down to "Dropbox." Tap the expand down arrow Select the Dropbox icon Select "Add." Select the FOLDER that you want the shortcut to open (single files cannot be selected with this method) Select "Create Shortcut."1.2KViews0likes1CommentiPad Files app not showing Dropbox folders and how I managed to solve this.
In working with a new iPad, I discovered that the Files app was not correctly connecting with Dropbox. No Dropbox folders showed up either in the Files app or in any other app with an open feature that would normally have been able to access Dropbox files. Oddly, when I clicked âDropboxâ in the list, there were no folders but I could add a folder and that new folder showed up in Dropbox on other devices (and in the Dropbox app on the iPad)! So there was some connection but not much⊠This is not an issue Iâm experiencing on any of my other Apple devices (Mac or iOS). In talking with Apple support they had me delete the Files app, reboot the iPad, then reinstall âFiles.â I did that, but to no effect. They escalated me to a higher level of support but while I was waiting, I also deleted Dropbox and reinstalled it. That solved the problem! So, if you canât access your Dropbox folders and files in Files or in any of your other iPad apps, just delete and reinstall Dropboxâproblem solved (at least for me, this time!)5.8KViews4likes6Comments--> Did you know... you can search for images using just text?
Hello Dropbox Community! My name is Lainie and I'm a Product Manager at Dropbox. Every now and again, I am going to post a "--> Did you know..." to 1) keep you informed of all of the cool technology that exists at Dropbox and 2) gather your feedback on how the features are performing. In today's, "--> Did you know..." I'll be talking about Image Search! Image search is allows you to use the Search Bar to search for the contents of the image using words to describe the image. For example, if you search for "cat" your search results will show files that 1) contain the word "cat" in the file name or body, AND 2) files that contain images of cat. No mention of the word "cat" is necessary! Pretty cool! If you haven't yet, I recommend that you check it out. Please respond to this thread and let me know... A) Did you know this feature existed? Do you use it? B) How can we make this even more useful for you? Have a great day! Lainie For more information, check out our Help Center Article on Image Search!9.4KViews9likes3CommentsWhat you need to know about storing and backing up your photos with Dropbox
We see a lot of questions about storing, sharing and backing up your photos on Dropbox so here are some tips to make that as easy as possible! Back up photos automatically to your Dropbox account You know we love an automatic process, so whether itâs your camera roll photos, your screenshots or your document scans, your cloud photos are some of the most important files you have. In fact our own Emmet told us about a time when he almost lost his photos due to a tech malfunction - âOne of my old hard drives of photos got corrupted several years ago. This was almost a year of photos. Thankfully, lot of these had been saved to my Dropbox account automatically, and this was important as a couple who I was friends with wanted a high definition photo of them from the first night they went out together, and I was only able to share it on their wedding day because it was saved on Dropbox.â Keeping full-resolution copies backed up with online photo storage means you can access them anytime, and you know there is a safe and secure copy in the cloud. Here are just a few ways Dropbox can keep your photos safe: Camera uploads: Once you turn this on, photos from your phone or tablet will be automatically backed up to Dropbox. Or in our desktop app, photos will be copied from cameras, memory cards, or mobile devices whenever you connect one to your computer. Screenshot backups: You can set up our desktop app to automatically move screenshot images to your Dropbox, or have mobile device screenshots backed up using camera uploads. Document scanning: The native/built-in scan functionality in the Dropbox mobile app lets you use your phoneâs camera to scan and make digital backups of receipts, whiteboards, and paper documents. Share your photos with links, shared folders and control access Storing your photos is great, but chances are you will want to share some - whether itâs with family members, teammates or the expense team at work. There are a few ways you can do that, and you can manage the access with a few clicks as well. Shared links: You can easily create a link to share any file or folder in your Dropbox. Copy and paste your link into an email, text message, or chat, to share with anyoneâeven if they donât have a Dropbox account. Access control: Keep your photos in the right hands by adding password protection, expiration dates, and sign-in requirements to your shared links. Shared folders: Want to collect your photos and someone elseâs in the same place? Share files back and forth by inviting other people to sync a folder between your account and theirs. Organize your photos: Saving and sharing your photos can be great but itâs no use if you canât find the one your looking for, so organizing and viewing your photos is essential too! Here are some tips on how to do that, and if thatâs not enough you can see how our own Eliene organizes her photos. Photo browsing: View and browse all of your photos and videos from the Photos tab in our mobile app or on the web. Image previews: View over 35 image file types from dropbox.com or our mobile app. You can preview common files like JPEG, PNG, TIFF, and GIF; app-specific types like Photoshop and Illustrator; raw formats like CR2, DCR, and DNG; and even iOS HEIC photos. Best of all, thereâs no need for special photo software. Image tagging: Find your photos fast by adding searchable hashtags to individual photos or an entire folder. How do you manage your photos with Dropbox? Share your tips in the comments below, or if you have any questions you, we can answer those too!4.7KViews1like2CommentsAndroid 14: Camera Uploads needs access to storage
Those of you who have this error: 1. In Android Settings, go to Apps. Select Dropbox. 2. Click "Force Stop". 3. Click "Permissions". 4. Click on "Photos and Videos". 5. Select "Don't Allow". 6. Restart Dropbox. Open Dropbox Settings. 7. Click on Camera Uploads. 8. Dropbox will ask you for permission again. Select "Allow All". 9. Done. It's fixed.Solved11KViews22likes16CommentsHow to free up space with online and offline file options
Storing and saving your files is important, and making sure your files are available where you need them can help with that. So, letâs figure out if you need to have your files available online or offline. Why should I make my Dropbox files available offline? Whatever device youâre using with Dropbox, whether itâs a computer, tablet, or phone, you can make your files and folders available offline. This is similar to downloading your files, except it also keeps them in Dropbox. This way, your files are saved offline on your device as well as online in your Dropbox account. So, whether youâre on the move, or you have wifi that drops, you can make your files available offline and keep on working. While youâre offline, changes made to your offline files wonât âsyncâ. This means that the changes you make offline wonât sync between your offline device and everywhere else you access your files in Dropbox. Once you are back online, Dropbox will sync the changes you made to your offline files everywhere you access them in Dropbox. How do I make files available offline? The short version of it is, within your Dropbox folder in File Explorer (Windows) or Finder (Mac), find the file youâre looking for and right-click on it, and then simply choose Make available offline. Easy! For more info, you can head over here. What are Dropbox online-only files? As the name suggests, these files are available only when youâre online. Since this frees up space on your computer or your hard drive, it is the perfect option if your laptop is at capacity, but you still want to access your files. If you set a file or folder to online-only, youâll still see the file or folder in the Dropbox folder on your computer, but itâs just a placeholder. You can only open it if youâre connected to internet. Dropbox removes it from your computerâs hard drive, so that it only takes up space in your Dropbox account online. How to make a file or folder online-only: To set a file or folder to online-only manually: Open File Explorer (Windows) or Finder (Mac). Open the Dropbox folder. Right-click the file or folder youâd like to set to online-only. Under Quick Actions, click Make online-only. If youâd like to save your file or folder back to your computerâs hard drive, repeat this step and click Make available offline. So, now you know the difference between online-only and offline files and when each one might suit better. So, why not look at your files and folders and see if you can free up some space? Do you separate your files depending on where and when you need them?8.9KViews3likes1CommentWhy keeping an active email address can stop you getting locked out of Dropbox your account
*Note from Amy* Graham covers all of the most vital information here, but I just wanted to check in here as well, and ask if you have any experience with this issue? And to find out how best to share this info with new Dropbox Community members, to ensure that no one gets locked out of their account? Now, without further ado, on to Graham's wonderful piece. When you first signed up to Dropbox, you would have been asked to enter an email address to create your account. Whether itâs Basic, Plus, Family or any Dropbox plan we have ever offered, an active email address has, and always will be, a non-negotiable condition of membership. Therefore, it is important to ensure youâre using an active email address with your Dropbox account. Explore how to change your email address if you need to, and what to do if youâve already lost access to your associated email address. Why is an email address important? There are a number of reasons why you need an active email address, most of them revolving around keeping your Dropbox account, and all of the files and folders you keep in it, safe. You can use it to sign in, to receive verification codes, and for changing your password, so itâs a pretty important element of your Dropbox account. That being said, itâs a very good idea to make sure you keep this email account active as long as you plan on using Dropbox. Look, weâve all had an email account at some stage in our life that we no longer have access to. To be honest, for most of us, itâs probably more than one. Changing jobs, graduating from a school or university, or just changing email service provider, realising that your first email address (hotdude1999@hotmail.co.uk) isnât really appropriate any more, there are any number of reasons why you might no longer have access to an email address, so itâs important to be careful with the one you have associated with your Dropbox account, or you could risk losing access to you account and everything you have stored in it. To make sure this doesnât happen, here are a few things you can do to make sure youâre never locked out in the cold when trying to sign in to your Dropbox account. How to change your Dropbox email address When it comes to making sure you donât lose access to your email address, prevention is definitely the best course of defence. If the email address you used is one that is connected to a job or any form of institution and it is likely that you might lose it at some point in the future, you can simply change your email address to your personal email or one that you will always have access to. Itâs a pretty easy process and you can do it by following these simple steps. Sign in to dropbox.com. Click your avatar (profile picture or initials) in the upper-right corner. Click Settings. Under the General tab, find your email address. Click Edit next to your email address. If you see Verify email instead of Edit, youâll need to verify your email address before you can change it. If you see an info icon (i inside a circle) instead of Edit, youâll need to contact your admin to change your email address. Enter your new e-mail, confirm e-mail, and Dropbox password. Click Update email. Weâll send a verification email to your new email address. Open the email, and click Verify your email. You can read more about changing the email address on your Dropbox account here . Stay logged in Depending on what Dropbox plan you are on, you are allowed to sign in to your account on a minimum of 3 different devices. You can choose from a phone, tablet, laptop, desktop or anything else that works for you. If you have a device that only you has access to and youâre happy enough to keep yourself signed in to Dropbox itâs probably a good idea to stay logged in. The reason for this is, even if you lose access to the email address associated with your account, once youâre logged in on another device, you will still be able access your settings and do things like change the associated email address or reset your password. If youâve already lost access to your associated email address If youâve already lost access to your account, there are still a few things you can try to get back into your account. If you still know the email address and your password, you can try login as normal. If youâve been using your account regularly and youâre on a device that we recognize, this might work for you and if so you will be able to access your account settings to update your email address. If this does not work for you and you are asked to enter a code that was sent to your associated email address, the only way you will be able to get back into your Dropbox account is by entering this code. In this case, if your email account was with a former employer or school, you should contact them to see if they can reactivate your email address, otherwise you can contact your email service provider and try to regain access that way. Weâre all about keeping accounts as safe as they can be, whether itâs using two-step verification or a password manager, if it helps keep things safe, we love it! Weâd love to hear about the extra steps you take to help keep your account safe at all times. Let us know in the comments below.1.3KViews1like0CommentsHow to delete Dropbox files off of your mobile devices
As the weather gets warmer, no one wants to be stuck inside at a desk all day, so using Dropbox on your mobile devices can keep you in the loop, and in the sun. Access your files from anywhere with the Dropbox mobile app, and never miss a beat. One of the things that can help to keep your mobile device healthy, is to make sure you only keep the files you need to, and a little spring cleaning can help. Keep your files and folders neat, tidy and efficient. Leave the folders you donât need to be a part of: We recently shared some info on leaving folders you donât need to be in anymore, and you can check it out here but the main thing to know, is itâs easy and you can delete files temporarily too. But the main thing is to make sure that the files and folders in your Dropbox account are the ones you need access to, and that they are organized how you like. Whatâs in a name: If your screen is small, and you need to access a specific folder, you donât want to be scrolling for what feels like hours, so it might make sense to star your favourite files, or to ensure you name the efficiently for what you need, especially while youâre using a mobile device. I personally name my files specifically for alphabetical ordering reasons. A big project might suddenly be renamed âAcorn agenda: Project planâ to make sure I can find it fast, because otherwise I end up starring everything! And what about star power? And when it comes to starring files, it can be so handy for your top favorites but much like a highlighter, if you star everything, youâve essentially starred nothing. Your starred files and folders appear in the Dropbox mobile app Home screen in the Starred tab, so star carefully and you can find files quickly every time đ File size matters: If you really want to be cut throat about how to manage the space on your mobile devices, you can review your files by size and look at offloading some of the bigger ones. You can also switch some of those files to online-only, and free up some space on your mobile devices too đ Check out how to manage your online-only files here. How to delete files from Dropbox Mobile: Well, once youâre sure you want a file gone, here are the steps to follow: Open the Dropbox mobile app. Tap the âââ (vertical ellipsis on Android) or ââŠâ (ellipsis on iPhone/iPad) next to the file or folder youâd like to delete. Tap Delete. If you want to learn a few more tips on keeping your Dropbox Basic account running like a dream, weâve got you covered.1.5KViews0likes0CommentsHow Connie, a member of the Community, uses Dropbox
We love hearing how you, the Community members use Dropbox. Everyone has their own favorite features and little hacks, so we want to share some with you! Up first, we have Connie (ConF2_0), a long time Dropbox Plus customer, member of the Dropbox Community, and avid Vault user. Connie sat down with Gavin, a member of our Dropbox team, and told him all about how she uses Dropbox and why she loves Vault. I am Connie and I currently live in Germany. I've lived here for two years now. I've been a speech language pathologist for more than 30 years and that's what brought me to Dropbox, actually. I worked in a school setting for years and I frequently needed to be able to take work home. I needed a way to do this without having to carry stuff and make copies. I could email my spreadsheets, and reports and things, but I kept thinking âI don't know, emailing doesn't really make me comfortable - it's supposed to be really secure, but I'm not sure." I honestly cannot remember how I stumbled on Dropbox but I thought, âOh, this is perfect!â, so I set up my account and I've been a user ever since. I was able to start writing my notes and reports at school, and then put them in Dropbox and finish them up when I got home. I could work on my spreadsheets and lesson materials at home and have them back at school waiting for me the next day. My only concern was that as a health care provider, you need to be able to ensure security and privacy. Before Vault, I was using a third party app to encrypt my school files. I thought âthere's got to be another way, Dropbox has got to be able to do thisâ. That third party app was sometimes cumbersome and I'd lock myself out of files. Now, it's so easy - anything that I need to have protected gets uploaded to the Vault - done. No extra passwords to remember, no extra copying and/or downloading! Thanks Connie! We love to hear stories like this and how we can make Dropbox better for all of you. How do you use Dropbox? Tell us in the comments below! Share your tips, tricks, the features you love and how you make the most of Dropbox, whether itâs at home, at work or at school!10KViews8likes4Comments