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Accidentally unlinked my computer from my account and linked it to a different one
After getting a very inadequate response from DropBox, I am seeking help from the community. After my computer restarted after uploading some windows 10 changes, I ended up with a splash screen for DropBox. Clinking on it, I found that I had loaded in another DropBox application which had no files and only the starter file space. I searched my computer and found in my file explorer main tree two icons for Dropbox. I also found that my old DropBox files had been put into a folder labeled DropBox (old). These were my up-to-date file folders prior to the restart. When I go on-line to my Dropbox, I find an older version on my files (like before the restart). I have saved the "new" Dropbox(old) folder to a separate hard drive for safe keeping. I would like to delete Dropbox from my computer and do a fresh install and then upload my DropBox)old). I tried deleting the Dropbox app using the outlined procedures but it doesn't delete both the file tree icons., only one. I would like to go the old account because I have accumulated bonus storage space ( with Quicken, etc.). Any help would be appreciated.
I disbanded my Dropbox team and now I can't access my separate Plus account.
I run a small 4 person office was paying for 5 licenses. I was the only one using Dropbox. To save some money I investigated my options, since I am also paying for a Dropbox Plus personally. I was advised to consider disbanding teams which I did but in doing that, it seems to have overwritten (overridden) my Dropbox Plus because now I only have one account, my work account, which is now basic and my Dropbox Personal (Plus) is nowhere to be seen. Even when I log out of my work account, all I can see online are my work folders, my work basic account and work storage amount.I cannot get both my personal and Business accounts to show up in Windows file explorer
Have just purchased two new machines and am being driven nutts by Dropbox. I have a business and a personal account. On my prior machines both appeared in File Explorer. With them linked or unlinked, I can only get one to appear. HAve Dropbox seriously removed this feature? If not, how can I get both to appear?
Can my branding affect transfer?
Hello, I am an administrator of Dropbox Standard (Old Dropbox Business) with 3 users (432€/year). Is there any possibility to set, without paying an extra, dropbox branding in transfer? I apparently can customize dropbox branding, but not transfer. This seams to me crazy :-)
Getting an error that email is taken when trying to change my email in the account settings
I was recently invited to join the team and, upon opening the provided link, I was prompted to create a new account due to having two accounts. I misunderstood the instructions and thought my existing files would migrate to this new account. I used an email address that I can no longer access for the new account, and I would like to revert to my old email address. When I attempted to change my email in the account settings, I received a message stating that the email is already taken. Could you please assist me in transferring my files back to my original email address and resolving this issue? Thank you for your help!