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Multiple Accounts

101 Topics

How to manage multiple Dropbox accounts on the same computer?
I am having no end of trouble trying to figure out the best way to coordinate between different email addresses. I have clients who add me to their dropbox using my current work email, that is not connecting to my personal login. I know of the "link" option, but when I go to it in my settings I get a 404 error. Then, I have a third dropbox connected with my former work--the employer removed all sensitive files but I still need to have access to items that other people shared with me via that email address, and I am authorized to access the account. I use dropbox for everything and had migrated my desktop to the cloud, but now when I changed jobs everything is broken. Is there any way to not have to be constantly logging in and out of multiple accounts--especially when I have it set to auto-sync my desktop with all current-working files, it gets very confused when I have to switch accounts. Help!
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PaulFay
9 days ago Place Settings and Preferences
38KViews
0likes
20Comments
I tried to connect my desktop app to my old Dropbox account, but I accidentally made a new one.
Device Dell all-in-one Operating System/Browser (if using the web) Windows 11 Question or Issue I have a new Dell all-in-one desktop PC. It is intended to replace a prior Dell All-in-one PC which has a Windows 10 OS that is no longer supported. To access my prior Dropbox account and files, I thought I needed to download the Dropbox app on my new PC. Apparently, that was a big mistake. I now have two Dropbox accounts, can't access the first account on my new PC, and new account doesn't have the capacity to house the files from the first account should I try to transfer them over. I have messed with this unsuccessfully for more than a week, read the suggested articles and FAQs, etc. I'm ready to just terminate the new account and look for other storage options. How do I terminate my new account? For that matter, how do I terminate both accounts? Thank you.
rhuling951
22 days ago Place Settings and Preferences
24Views
0likes
1Comment
How can I unlink my paired accounts and remove the personal from my computer?
I really feel like this should be incredibly simple and clear but I'm not getting it! On my work PC I have 2 dropbox accounts synced (my personal and my work account) . I want to fully remove my personal dropbox from the PC without deleting the files of course. I cannot find anything on the windows dropbox app that says anything about syncing (admittedly I am a mac user and still a bit clumsy on windows) and all I can seem to do is delete files but then they are deleted everywhere. I want to completely remove all files from my personal account from only this one computer but keep them intact online and on my personal macbook. I don't understand why this is so unclear but I can't figure it out! Device HP Operating System/Browser (if using the web) Windows
kameyering
30 days ago Place Settings and Preferences
71Views
0likes
2Comments
How can I manage my personal and client Dropbox accounts on the same desktop?
Question or Issue Personal and Client Dropbox management on one desktop
Memthompson
2 months ago Place Settings and Preferences
53Views
0likes
1Comment
Question about linking personal and work accounts in regards to space and end-to-end encryption
I am an admin, and my work email address is the primary login at my company for Dropbox. We have a Dropbox Advanced plan with over 20 users. At some point in time, I was told that if a basic personal account were linked that the personal account would then have access to all the "space" that my employer's account has. Is that true? If a basic personal account were linked, would that account then have end-to-end encryption as well? If the answer to both those questions is no - my question is this - if I were to set up my own personal Dropbox Advanced plan, I understand that I could not link it to my employer account because the type of account is the same. Would I ultimately have to create a separate login on my Mac at home for when I did work for the company, so that login would be connected to the work Dropbox, and then my regular home login could be connected to my personal Dropbox? I ultimately need space and end-to-end encryption for my personal files. Thanks.
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Susan D.11
5 months ago Place Settings and Preferences
253Views
0likes
8Comments
"Email already taken" error, but I know I don't have a Dropbox account linked to said email.
Hello, I am having this problem and in my particular situation "what many people are posting is not true" or at the very minimum does not reflect what I am experiencing. Despite the error message, "This email already taken". I do NoT have a dropbox account associated with my target new primary email address. I have verified this to be true in two ways: The first way is that I go to https://www.dropbox.com/forgot When I submit my desired new primary email address, I receive a message that "password reset instructions will be sent, if there is a dropbox account associated with this email". But I do NoT receive an email. And I verified that an email is not going to trash or spam. The 2nd way I've verified that the message "email already taken" is not actually true is the following: I created a completely new dropbox free account with my desired new primary email address. If there was already a dropbox account associated with this "taken email" why would I be able to set up a new account? If dropbox will not let me assign the email as a primary email address - it should not let me create an entirely new account with the same primary email address. Then I change the primary email on this new account to a dummy temp email. I actually receive an email verification from dropbox that my desired primary email has been removed from dropbox in my desired primary email address - this tells me a) the primary email is no longer connected to the dropbox account and that I can receive emails to my desired primary email address from dropbox. I sign off of the dummy/temp dropbox account and sign back into my paid dropbox account I go to change the primary email to the desired primary email (the same one that I used to establish the new dropbox account and then change the primary email address. I receive the same error message "This email already taken". I've tried this numerous times. and have an open support ticket with customer support I've read several threads on the forum (all marked as resolved) but all holding to the position that this error message "email already taken" means that there is already a dropbox account associated with the email - I just do not see how that can be the situation in my case. It seems to me there is some sort of security programming glitch - that some processes (e.g. new account setup, password forgot dialogue) definitely do NOT recognize my new primary email address as one associated with a dropbox account. Only the (change primary email address) dialogue seems to think that my primary email address is associated with a drop box account. Please do advise as I am no longer using my dropbox account - I am a longtime customer and have a paid subscription so would like to be able to change my email address to the email address that I prefer - and one that is definitely NOT associated with a dropbox account despite my best efforts at removing it.
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CyndiS
10 months ago Place Settings and Preferences
681Views
0likes
7Comments
I cannot get both my personal and Business accounts to show up in Windows file explorer
Have just purchased two new machines and am being driven nutts by Dropbox. I have a business and a personal account. On my prior machines both appeared in File Explorer. With them linked or unlinked, I can only get one to appear. HAve Dropbox seriously removed this feature? If not, how can I get both to appear?
Clinton2
11 months ago Place Settings and Preferences
1.1KViews
0likes
8Comments
Can I have multiple Dropbox accounts on one device?
I currently use the Dropbox desktop app with one account, syncing sticker WhatsApp group files seamlessly. However, I also have a second Dropbox account, and I’m wondering if it’s possible to log into both accounts on the same device via the Dropbox installer. How can I switch between accounts, or is there a way to manage both without needing to log out and back in? I'm using personal accounts, not part of a team, and I want to keep both accounts synced for different projects. Could anyone guide me through this process?
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henryjoe
2 years ago Place Settings and Preferences
444Views
0likes
1Comment
Can I merge my two Dropbox accounts?
I had a personal account that I used to access with my work email. I am now retired and have a different email address (as well as new account)... How can I merge the old account into my new one?
fprimiani
2 years ago Place Settings and Preferences
77Views
0likes
1Comment
Getting an error that email is taken when trying to change my email in the account settings
I was recently invited to join the team and, upon opening the provided link, I was prompted to create a new account due to having two accounts. I misunderstood the instructions and thought my existing files would migrate to this new account. I used an email address that I can no longer access for the new account, and I would like to revert to my old email address. When I attempted to change my email in the account settings, I received a message stating that the email is already taken. Could you please assist me in transferring my files back to my original email address and resolving this issue? Thank you for your help!
VYV
2 years ago Place Settings and Preferences
284Views
0likes
3Comments