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Onboarding

37 Topics

Admin account deleted and re-registered but need to re-join team
I was the admin of my Dropbox Team when my account was mistakenly added to a new team. I have since removed myself from the new team, but in the process my account was deleted. I had to wait 7 days to re-register with the same email address. Now I cannot join my old team because there is no admin on that team to have me join the old team. Please advise!
Solved
Graphics MWI
19 hours ago Place Security and Permissions
2.4KViews
0likes
7Comments
Cannot join a team
Hi all, I've started a new job, where they use Dropbox to store all the company's files and folders. I was instructed to create a new Dropbox using my new work email address, which I did, and told I would be invited to the team account. My manager has sent three invites for me to join the team, none of which have come through to my email (not even in junk). My colleague then sent me an invite to access the team folders, which I accepted and I can see that the folders are there, shared with me BUT there is an error message saying I do not have enough storage space on my current plan to access any of the folders, which I desperately need to do in order to do my new job properly! Please help x
JoelyMack
22 hours ago Place Security and Permissions
877Views
0likes
4Comments
Get your Team Started with Dropbox
Getting your team on board is an important part of setting yourself up for success with Dropbox. It might be a daunting process to some, but don't worry - you're not alone! Dropbox has a few suggestions for getting your team started. Take a look at this help article to see how to invite team members through the admin console, a reminder email, and SSO invites. Now it’s your turn: how would you invite others to join your Dropbox workspace? 💬 Share your approach in the comments below and tell us what worked best when getting your team started with Dropbox!
AlexisL
11 days ago Place Dropbox Tips & Tricks
2.6KViews
0likes
0Comments
Nouveau membre
Bonjour, j'ai créer un nouveau membre, mais ce dernier n'a pas accès aux fichiers comment faire pour qu'il puisse avoir un accès ?
Laurent9
4 months ago Place Poser une question
53Views
0likes
1Comment
チームに参加できない
新規に契約したdropbox standardの招待メールを開こうとすると真っ白な画面が表示されてしまい開くことができない。既存アカウントのチームの項目で、チームに参加することへの許可のボタンが表示されているが、押下すると真っ白な画面が表示されてしまい進めない。chrome,edge,safari,firefoxおよびプライベートモードなど試してみたが状況が変わらない。対策を教えてください。
tgett
5 months ago Place 質問する
125Views
0likes
1Comment
チームに参加できない
管理者より招待してもいらい届いたメールの「チームに参加」をクリックすると真っ白な画面に飛んでしまい次に進めません。（共通チーム（5tb）から個人（無料版）アカウントを招待している状況） Dropboxアプリ内の表示からも「参加」をクリックすると真っ白画面に飛びます。同じ現象が他のアカウントでも起きています。プライベートウインドウで開く、セキュリティソフトのオフなどは試しましたがどこで引っ掛かっているのかがわからないため解決策を教えてください。
PIGHOS
5 months ago Place 質問する
166Views
1like
3Comments
The team admin could access my private folder when I joined the team
I had a personal Dropbox account for a decade. In the last 2 years, I have been included in a team account. I remember how the system looked skecthy and not reassuring in terms of privacy after joining the team, but I trust dropbox. My home folder had looked "only" shared with myself. Yesterday, my team leader decided to shut down the team account, but I lost all my personal/private files. Then I learned, somehow the team leader could move my files without my permission and put them all to a team member's space. My team member now has full access to my files. What kind of a irresponsibility is this? How could Dropbox, which is in bussiness for more than a decade, allow that? I had my old tax forms, bills, ID scans etc. in there, now someone else can access them? How? My privacy is violated, and how can I trust dropbox ever again?
mu7
6 months ago Place Security and Permissions
200Views
0likes
5Comments
My team invitation isn't working - when I try to join the team I get a blank page
I am trying to join a dropbox team that stores technical data for my employer. He has sent an invitation four different times now, and I still can't access the team. While the invitation pops up for me to join, when I try to join the team I get a blank page. Refreshing doesn't resolve the page, I've tried closing the browser and reopening the link, restarting my computer, and clearing all other app activity. If I open the link and reopen dropbox, it shows the invitation but does not add me to the team. I've tried logging out and logging back in, and that doesn't resolve the issue either. Any potential solutions would be great.
Solved
dbillings
8 months ago Place Security and Permissions
192Views
0likes
3Comments
The Dropbox site reloads every time I try to join a team via an invitation
I received an invitation to join a team but every time I click on the "join" button, Dropbox automatically log me out because the session "expired" and I have to re-enter my password, after re enter newly my password it happens the same story, the page reloads and it asks again for my password because the session expired ,and the story continues the same way.
DvazDbox
10 months ago Place Security and Permissions
174Views
0likes
4Comments
招待メールが届かない
招待メールを送信しましたが、相手に到着していません。迷惑メールフォルダにも入っていないようです。招待メールを再送しましたが、に届きません。どのようにしたら受信できますでしょうか。
gcom
10 months ago Place 質問する
282Views
0likes
5Comments