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8 TopicsPaid for upgrade through iOS app and got nothing
Last Wednesday: 1. In iOS app, selected Upgrade Account and selected “$9.99 a month.” 2. App charged me $99.99. 3. Dropbox account stayed at Basic. Since Friday, been trying to find out what I can do to get my account set to Plus. But Dropbox claims it’s Apple’s issue and Apple’s troubleshooting says that I have to contact Dropbox. I have tickets open with both Apple and Dropbox, but neither have been answered. In the meantime, I have run out of space for a client project. Any tips for how I can get the upgrade I paid for?Solved5.1KViews0likes11Comments