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I can't access my email and need to cancel my plan
I haven't been able to access my email for months and I can see no way of cancelling my plan other than blocking the payments on paypal.... I have been directed several times to a page where you can put in a transaction ID but every time the ID gets rejected and I am unable to talk to anyone at dropbox without paying a premium. A premium, by the way, that I actually already pay, just not on an account I am able to access. Honestly, I'm happy to just block all dropbox transactions via paypal as this experience has very much confirmed that I will no longer be using this company, much less giving them money, but I'm hoping someone could answer for the sake of other people experiencing the same issue.
I was charged even though I cancelled my plan. I need a refund.
Dear Sir/Madam, Hope you are well. I have been charged ยฃ95.98 below and I have cancelled my dropbox account. Please may I have a full refund, I have not used my Dropbox and am very stressed. This is the number of the credit card it has been charged to. Thank you so much and have a lovely day.
How much team space can members use? What happens to their existing files and their personal plan?
Hi! We're considering moving over to a team account instead of several individual accounts. When we switch over will everyone lose their info from their previous individual accounts or will those items move with them? Do you get penalized if one or two members use the bulk of the storage or can it be shared however works best for our team? Also, if someone has just renewed, do we get a prorated refund or do we just lose our money?
I'm not seeing the Plus features, although I paid for the plan.
I upgraded to the Plus plan using the 30 day free trial but I'm nit seeing any of the features on the account. It shows up in my subscriptions but i dont have access to any of the features, when i try to upgrade again it tells me im already paying for the subscription cause of starting that trial.Noticed some charges on my card. Can I get a refund?
์๋ ํ์ธ์. ์ ๊ฐ ์ผ๋ง ์ ์ 1๋ ์๊ธ์ ๋ฅผ ๊ฒฐ์ ๋ฅผ ๊ฐฑ์ ํ๋ฉด์ ์นด๋๋ฅผ ์์ ํ๋ค๊ฐ ๋ฑ๋ก ํ์ธ ๋จ๊ณ์์ ์๋ผ์ ๊ฒฐ๊ตญ ํ์ดํ๋ก ๊ฒฐ์ ๋ฅผ ํ๋๋ฐ์. ์นด๋ ์ฌ์ฉ ์ด๋ ฅ์ ๋ณด๋ ๊ฐฑ์ ์ ์๋ ํ ๋๋ง๋ค 1๋ฌ๋ฌ์ฉ ๋น ์ ธ๋๊ฐ์ ์ด 3๋ฌ๋ฌ, ํ๊ตญ ์ํ๋ก 1476* 3 ํ 4428์์ด ์ถ๊ธ์ด ๋๋๋ผ๊ณ ์. ํ๋ถ์ด ๋๋๊ฑด๊ฐ์?I have been charged twice for an old work Dropbox Account, email has been deleted.
I have been charged twice for an old work Dropbox Account for an email that I no longer have access to, and has also been deleted. I need to delete the account, but can't access the email. I would also like to get a refund. Thank you
Did not mean to purchase two drop box plans. How do I undo one of them?
Hi all, I am trying to figure out how to undo/cancel and get a refund of one of my drop box accounts. The one I am currently on is the one I would like to get a refund on and cancel. If anyone has insight into what I can do/should do in this situation anything will help!
