We’re aware of an issue causing slower load times on the Dropbox Community forum. It should be resolved soon. Thanks for your patience!
My colleague is uploading files to shared folders, but there's no desktop app notification.
Device Lenovo Thinkpad P15v, Google Pixel 9 Operating System/Browser (if using the web) Windows 11 Dropbox App Version (if using the app) 235.4.5905 Dropbox Plan Plus Question or Issue Hi folks, I'm collaborating on a project with a colleague and we're constantly uploading different files to several folders within a shared dropbox. The problem is I'm not seeing when they've added things to dropbox via the sharing activity notification panel that I usually use. For example, In the last 7 days it only says that they have edited a file of mine 2 hours ago, however I can see in our dropbox that they've added several new folders and files. This means I'm having to manually check all our folders for updated or new files which isn't ideal at all. Any ideas? I've tried quitting Dropbox and restarting already and can confirm all notification settings are set to 'on'. Thanks so much in advance!
Option to disable “This shared file is already synced to your device” popup
Hi Dropbox team, Is there any way to permanently disable the popup that appears when viewing a file via the browser which says: “This shared file is already synced to your device. Access this file in the desktop app to prevent duplicates and seamlessly edit with native applications.” It shows every time I open a synced file in my browser while the desktop app is running, and it disrupts my workflow, especially when I intentionally want to preview something in the browser or send a client a link. I understand the intention is to encourage using the desktop app, but for users who regularly switch between browser and app, this feels intrusive and unnecessary. A simple “Don’t show this again” checkbox or toggle in settings would be much appreciated. Thanks!
How can I stop the desktop notification pop-up from showing up every time I click on a shared link?
Hello! I use Dropbox daily for work. I use both the online version for reference and the desktop version for everything else. Recently, this pop-up has appeared on my machine, and it's driving me insane! I see the option for one preference, but it's missing the "don't ask again" option. How can I prevent this pop-up from opening every time I click a link? Thank you in advance!
No individual or sharing activity details
In the past two weeks, I am now no longer to view any individual or sharing activity details. I know there is substantial activity but I no longer can view any which has made Dropbox overall much more difficult to use. I am using Mac OS Ventura 13.4.1 All I see is a screen that says "here you'll find files or folders you've recently interacted with" although there is nothing in either my individual or sharing activity. It seems others are also reporting this having happened recently.
Branding (teams): Allowing both customization on a member level and a company logo
I'd love if member branding and team branding options could be enabled simultaneously, and not mutually exclusive as they are currently. My wife and I are a two person team on a Dropbox Advanced plan. We work for the same company (which we own) but prefer our own personal branding (our own picture etc. for Transfers and shared links). It all works fine when sharing links from within our designated member folders, however, when I share a link to a file that resides in our shared team space/directory (i.e. outside of our member folders) the branding on that link is always my wife's picture and background image. It would be amazing if files shared from member folders could have member branding AND files shared from our root team directory could have our company/team branding. Currently, Admin Console forces you to choose EITHER member branding or team branding. It would be so helpful to have team AND member branding enabled simultaneously, simply based on the file directory and/or logged in user who created the link or transfer. Thanks!
