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Almost impossible to login due to "games" captcha
Hi everyone! I have a problem I hope you can help me resolve. I use my Dropbox free acount to move files from my phone to the office computer. They are personal things, so I can't install the app or login out of a private browser session. I have two-factors autentication active. Dropbox makes me lose a lot of time in stupid games before login to prove I'm human. I'm not talking about reCAPTCHA here, but real games where you move people to the right chair and other crap like that. How can I avoid this? It's ridicolous, if I wanted to play I will have open an account to a game site, not to personal cloudspace.2.3KViews7likes32Comments
Endless CAPTCHA loop when logging into my Dropbox account on Windows 11
As I can see that issue is all over the same. I cannot login to my Dropbox account on new pc due to Endless CAPTCHA loop. I am getting message that I am recognized as human being but after that the message from Captcha popped up about not correct result. Then new captcha window is started again. I tried to pass the captcha test few times today. I have tried different internet explorers, Edge, Chrome, Mozzila. Please fix this.Solved350Views2likes10Comments
I can no longer log in because of the new "games" captcha
I have been using the Dropbox free account for several years now. However, I am currently no longer able to log in to the site because the login puzzle is not working. This cost me a total of 30 minutes of my time. With the best will in the world, I can't afford this waste of time. I will therefore refrain from using Dropbox in the future if no solution is found.535Views2likes13Comments
I can't log in to my account due to the Captcha
The captcha takes multiple minutes to complete, and better yet, it will either say that I have failed the captcha OR complete the captcha to only refresh the page and ask me to log in again. Because of this, it is literally impossible to access my account. What is going on here?192Views1like4CommentsLogin not possible due to captcha problem
Starting yesterday evening Dropbox wants me to solve 10 (!) captchas where I have to sit people in certain rows in a room. First of all: Who had this horrible idea? Can you make it even more complicated to access my data? Second: Even when I solve the captchas the login won't work with Firefox. It did work with Edge - And no - this cannot be a permanent solution. Please fix this problem or I will have to move to a different platform. Regards,155Views1like3Comments
2 factor authentication error in Windows 11 Dark Mode on the site
When Windows 11 is in Dark Mode, the Google Chrome browser is also in dark mode by default. In this case the Dropbox 2 factor authentication QR code is not getting recognized by the authenticator app (e.g. Aegis authenticator app). It only works when Windows 11 is in Light Mode (which also forces Google Chrome to Light Mode by default).829Views1like7Comments
How to fix "ERR_SSL_PROTOCOL_ERROR"?
Hello. My supervisor has a problem with the Dropbox web page, so she cannot even register on her computer. When she accesses "www.dropbox.com," she gets the error message "this site can't provide a secure connection (ERR_SSL_PROTOCOL_ERROR)." It happens both in Chrome and Microsoft Edge. Also, she can access to other sites except for Dropbox. So, I did several works, but it still has the error message. Please help me. 1. System data and time check -> it is right 2. Removed all the Internet usage history from the browser 3. Removed SSL condition from Internet option 4. Disabled Experimental QUIC protocol and TLS 1.3 in Chrome 5. Deactivated the vaccination program 6. Lowered the firewall 7. Disabled all the extension programs in the browser 8. Set the Internet security level to medium 9. Flushed all the DNS from the cmd I have no idea what I should do next.2.8KViews1like1Comment
Login Error 500 Message
Getting this message when I try to login. Tried both ie and firefox browsers. Any ideas? Error (500) Something went wrong. Don't worry, your files are still safe and the Dropbox team has been notified. Check out our Status Page to see if there is a known incident, our Help Center and forums for help, or head back to home.Solved1.9KViews1like5Comments
