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Dropbox Login Not Working in Google Chrome
Hi, Since yesterday I could not log in using Google Chrome, however I can access it using Internet Explorer from the same desktop. Its look like the "Sign In" buttom is disabled in Google Chrome but not in Internet Explorer. What can I do? JavierMatosSolved31KViews1like10Comments
Can't login
I know my user NAMES and PASSWORDS. I CAN login in on any computer, except the ONE that I need my Dropbox working. I have tried with EDGE, CHROME and FIREFOX (Windows 10). I tried PRIVATE mode on THREE browsers. I enter my email and password. I choose sign in. I get the login screen again empty. The app does nothing. Thoughts?Solved23KViews2likes9Comments
Automatic log out when browser is closed
First of all, "Select category" does not have "security" - option which is related to this my topic. Dropbox has several ideological and practical security issues and if security is not even a category it tells much about the ideology. Anyhow I love to use Dropbox but this one major issue bugs me: "Remember me" on login page does not do anything. Whether it is selected or not my browser (Chrome/Win7) remembers the last session and lets me or anyone using the same PC get in. Automatic Login happens even after several days of the last usage of Dropbox on the browser. The only way around this issue is to remember to Log out, every time. Dropbox is the only service I know which works like this and this is a very critical security issue. Even activated Two-Step-Authentication does not help and browser let anyone in. In my opinion, if the user is so concerned about the security that Two-Step-Authentication is activated, should "Remember me" be disabled always as default and automatic Logout should take place once the browser is closed. Or just let the user select the security level. Dropbox is the awesome system for professional and cautious users alone as a single user but this and other security issues are reasons why I would not select or recommend it for a larger team ever.Solved10KViews0likes9Comments
Too many incorrect attempts. Please try again in a few minutes.
Hello I forgot my dropbox password and i use this link https://www.dropbox.com/forgot but i got this error "Too many incorrect attempts. Please try again in a few minutes." I didnt receive any email about reset password. please help7.2KViews1like32Comments
4.9KViews0likes11Comments
RETURN "STARRED" BACK TO LEFT NAVIGATION MENU BAR (revised location is not as expedient)
Hello Development Team, Please return "STARRED" back to the Left Navigation Menu Bar (revised location is not as expedient). Now user has to click Home, then scroll down, then click Starred (vs clicking Starred as part of Navigation Bar) Thank you in advance.4.1KViews2likes11CommentsLive chat button does not work
Hello- I have a paid personal account and the live chat button is available to me for support. Unfortunately when I chose the button for English nothing happens at all. Does anyone know how to use live chat? I have tried it in Chrome, Internet Explorer and incognito, nothing.3.9KViews0likes18Comments
Endless loop when trying to use & connect both my personal & work account.
Here's the scenario. Mac OS Ventura, I have a Work Dropbox account & a Personal one. I connect these online while signed into my personal account easily enough. Go through the websites selective sync process for my personal account which changes the Personal Dropbox folder to the dropbox icon in Finder & in the dropdown menu of the app shows it at the top & as "signed in". Syncing begins, I have access to the right-click menu to assign files as "online only" or "available offline" in Finder, all good so far. I check with dropbox information... here is their quote: "You must be logged into both linked Dropbox accounts on the web session or the app you're using to switch between your accounts." So I move on to signing in to my work account which appears in the dropdown of the app as signed out. Heres where the issues begin... When I go to the app to switch accounts, it takes me back to the online process to selectively sync, however if I follow that through to completion my work account is signed in & my Personal account is now signed out. If I try to sign in to my Personal account in the Preferences / Account tab of the app it takes me back to the online selective sync cycle I've already completed for that account & if I follow that through to completion a second time I am then signed out of my Work account. The same thing happens if I follow Dropboxes own instructions & try to do it on the website. Endless loop ensues. It absolutely baffles me the software engineers get sign off on these products & are able to bring them to market when they are so woefully poorly built. God knows how much my work are paying for this next to useless software... I look forward to a moderator or staff member explaining to me how despite following all instructions this is somehow my fault.Solved3.6KViews0likes21Comments
