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I see a new empty Dropbox account after reinstalling macOS Sequioa.
Application Affected Dropbox .) Device iMac Operating System/Browser (if using the web) (sequoia) Dropbox App Version (if using the app) Hi. I had to re-install sequoia and consequently everything else. The dropbox desktop installation invents some strange apple related account which is empty - and I can't connect it to my existing account . This happens even when I'm logged in online and use the option to instal there under account data or if I just download the dmg after a search elsewhere. I'm at a loss as to what to try next. All suggestions appreciated
I accidentally logged in with the wrong Google account on the desktop app
I had to install dropbox on my new computer and when I went to activate I just chose use Google for login as I remembered doing that before.. But that was with my old email and now it has made a new account with my current email and I don't know how to delete it so I can change the email in my real account to my current email.. anyone got any suggestions?
I accidentally put the wrong date of birth on my Dropbox account. How can I fix this?
I have added the wrong date of birth and I want to fix it. I was trying to sign up for a family plan, and I entered the wrong date of birth. its urgent. i have been try to fix it but i can't. i was confused how it can fix. it's must done fast because it depends to my work. can somebody help me?
When I send a file for a signature via Dropbox Sign, I get logged off the Dropbox site
I upload contracts to a dbox folder, then click send for signature. After it sends I land on the Dbox docu sign site. When I try to go back to my regular dbox site, I'm logged out (even though I click remember me on the login page). I go to log back in and get an error saying there is a problem to check the status site. I have to go to my history and find a recent link to a folder to get back into my dbox. Sometimes I have to send multiple contracts a day and this is just gets annoying. What can I do to stop this form happening? I use the most recent firefox web browser to do this. on a dell inspiron 16
Digital Integrity by Design: Dropbox Governance Framework
1. Smart Governance & Compliance Layer Idea: “Dropbox Governance Vault” Adds a compliance dashboard for enterprises and nonprofits. Auto-tracks file lineage, signatures, and data handling (HIPAA, GDPR, CCPA, etc.). Could generate evidence-ready audit logs for legal, forensic, or regulatory use. (Think: Dropbox meets Chain-of-Custody ledger.) 🤖 2. AI Smart Filing Assistant Idea: “AI Sort + Suggest” An AI that organizes your files automatically into folders, naming conventions, and categories using natural language context. Suggests where to move or archive old files. Learns your project workflows (e.g., “Digital Civil Rights Training Docs → Legal Templates → Exhibits”). 🔒 3. Secure Identity Locker Idea: “Dropbox ID Vault” End-to-end encrypted folder for IDs, legal docs, and financial files. Includes zero-knowledge access (Dropbox can’t see inside). Integrates with e-signature + notarization services for legal filings. 🧩 4. Modular Collaboration Spaces Idea: “Dropbox Hubs” Each “Hub” combines files, discussions, AI summaries, and tasks. Smart filters: “show all files shared with legal counsel in the last 30 days.” Could integrate with Slack, Trello, or Notion-style boards. 🔁 5. Blockchain Verification Layer Idea: “Dropbox VerifyChain” Automatically timestamps and hashes file versions on a lightweight blockchain (e.g., for IP protection, digital rights, or research integrity). Great for creators, inventors, lawyers, and journalists who need verifiable proof of authorship. 📦 6. Digital Legacy & Continuity Kit Idea: “Dropbox AfterTrust” Lets users designate digital heirs or trustees who gain controlled access after an event (death, incapacitation, etc.). Built-in encryption key sharing with legal verification. 🧠 7. Contextual AI Memory Idea: “Dropbox Recall” A private AI that remembers and summarizes your stored files over time. You could ask: “Show me all legal filings mentioning ‘CSAA Insurance’ from 2024.” Keeps context across projects, like your own private knowledge base. 🌍 8. Community Cloud (Decentralized Sharing) Idea: “Dropbox Circles” Secure community-based cloud storage pools where members share access by topic or project (e.g., “Community Legal Defense Docs”). Could integrate micro-grants or credit-based storage sharing among nonprofits. 🏛️ DROPBOX GOVERNANCE SUITE From File Storage → To Legal Chain-of-Trust Platform”1️⃣. Compliance Command Center Purpose: One unified dashboard for data governance and legal compliance. Features: Policy Templates: Built-in frameworks for HIPAA, GDPR, CCPA, DOJ, and FedRAMP. Data Residency Map: Visualizes where files are stored (e.g., “Stored in U.S. West Region, compliant with California Privacy Law”). Auto-Audit Reports: Generates PDF or CSV compliance reports for regulators or internal audits. 2️⃣. Chain-of-Custody Timeline Purpose: Ensure every document is evidentiary-grade. Features: Immutable timestamp for each upload, edit, signature, and share. “Forensic Mode” where all actions are hashed and verifiable (like a lightweight blockchain). Exportable Chain-of-Custody Certificate for use in court filings. (Imagine a “Dropbox Evidence Log” auto-generating for each file.) 3️⃣. Smart Legal Hold Vault Purpose: Freeze critical evidence or client data from alteration. Features: Admins can issue Legal Holds to lock files, preventing edits or deletion. Files under hold display a banner: “🔒 Legal Hold – Modifications Restricted.” Integration with e-discovery tools and forensic export formats (e.g., E01, AFF4). 4️⃣. Secure Notarization & E-Sign Layer Purpose: Make Dropbox documents self-authenticating. Features: Built-in eNotary and eSignature services that bind files to a user’s verified ID. Generates a Digital Notary Seal + cryptographic certificate. Seamless API connection with DocuSign, Adobe Sign, or your Microsoft 365 tenancy. 5️⃣. AI Legal Assistant: “LexVault” Purpose: An AI that helps you manage legal documents intelligently. Capabilities: Summarizes complex contracts or filings. Flags missing clauses or outdated compliance terms. Cross-links case evidence and exhibits automatically. Chat-based legal search: “Find all signed NDAs with third-party data access clauses.” 6️⃣. Governance Policy Engine Purpose: Enterprise-level control over user and file behavior. Capabilities: Rule templates like: “Flag uploads containing SSNs or credit card numbers.” “Prevent sharing outside company domains.” “Auto-expire links older than 30 days.” Audit actions through an “Ethics & Oversight Board” module for transparent review. 7️⃣. Legal Collaboration Workrooms Purpose: Secure client-attorney workspaces. Design: Encrypted “rooms” with per-client permissions. Includes chat, file notes, version comparisons, and AI-generated summaries. Optional burn-after-review feature for ultra-sensitive files. 8️⃣. Jurisdiction Tagging System Purpose: Keep compliance localized. Each file tagged with jurisdiction (e.g., California Civil Code 1798.100). Warns users before transferring files across legal boundaries. Helps firms handle multi-region or multi-country data policies with precision. 9️⃣. Forensic Export & Evidence Package Purpose: Prepare Dropbox evidence for court or law enforcement. Deliverable: Auto-generated Forensic Evidence Package including: File hash manifests (SHA256) Chain-of-custody log Metadata timeline Compliance attestation Notarization certificate 10️⃣. Ethical Governance Board Dashboard Purpose: Create organizational transparency and oversight. Capabilities: Logs all governance actions (holds, policy changes, reviews). Allows external auditors or board members read-only oversight. Generates “Digital Governance Report” for stakeholders.
Dropbox deleted my files after 2 years. Is this possible?
Hi! i logged into my dropbox account for the first time since 2023, and i cant find any files in my account (its a free account). Could they have been deleted by dropbox, and is there any way to recover them? Id really appreciate it if someone could take the time to respond to this.I'm part of a Dropbox team, but it looks like I have a Basic account.
I (& a number of my colleagues) have a Dropbox sign-in because my company pays for & uses Dropbox for document storage. There is loads of space left on its subscription. However Dropbox seems to treat me personally as a customer with a basic account, rather than simply someone authorised to access my company’s account, given the email messages I receive from Dropbox about running out of space etc. How do I get Dropbox just to treat me (and my colleagues) as simply an authorised sign-in on my company’s account & not a customer? (I never put personal stuff on Dropbox given it would go in the company’s storage space.) Grateful for any assistance. Thanks, Jeremy
Locked out of my Dropbox account due to two-factor authentication
Long story short: I’m hoping someone here can help or point me toward advanced support. I have a paid Dropbox account, and I’ve been locked out for quite some time. When I try to log in, I’m asked for a 6-digit code from an authentication app. I clicked the “I still need help” link, which then prompted me for an 8-digit emergency backup code. I searched my email and tried to recall if I had set anything up that would cause this, but I have no recollection or record of enabling two-factor authentication. I tried contacting Support, but I can’t log in to submit a ticket because it requires the same 6-digit code I don’t have, so it’s turned into a bit of a vicious circle. I’m able to change my password successfully, but the two-factor prompts still appear afterward. I’m baffled. I did send an email explaining the issue but haven’t heard back. Note that the account I’m having trouble with is not the one I’m using to post here, because I would need to be able to complete a two-factor authentication code for that account, which for all intents and purposes doesn’t exist. Is there a way for paid users to escalate this to someone who can verify account ownership and help me regain access? I’d really appreciate any advice or next steps. This has been incredibly frustrating, and I just want to get back into my account.