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Dropbox Not working after restart: Reconnecting to the internet. This may take a moment.
I have been experiencing a very frustrating issue with Dropbox the past few days. Issue: After restarting my Mac Studio (MacOS 13.6.5), Dropbox always gets stuck with the message: Reconnecting to the internet. This may take a moment. No VPN No Firewall Home Network Fully updated Dropbox The thing that is baffling is that : If you Quit and restart Dropbox it works immediately but if you restart the computer the issue appears again If you wait for a long time Dropbox eventually connects and syncs. But it takes a long time On the same computer, about a week ago, Dropbox was syncing instantly after reboot. I have tried already reinstalling and deleting the cache folder. Is this a known issue that's going on at the moment> Many thanksDid you know... you can search for images using just text?
Hello Dropbox Community! My name is Lainie and I'm a Product Manager at Dropbox. Every now and again, I am going to post a "Did you know..." to 1) keep you informed of all of the cool technology that exists at Dropbox and 2) gather your feedback on how the features are performing. In today's, "Did you know..." I'll be talking about Image Search! Image search is allows you to use the Search Bar to search for the contents of the image using words to describe the image. For example, if you search for "cat" your search results will show files that 1) contain the word "cat" in the file name or body, AND 2) files that contain images of cat. No mention of the word "cat" is necessary! Pretty cool! If you haven't yet, I recommend that you check it out. Please respond to this thread and let me know... A) Did you know this feature existed? Do you use it? B) How can we make this even more useful for you? Have a great day! Lainie For more information, check out our Help Center Article on Image Search!Web Videos now supports auto-generated Video Transcriptions + Closed Captioning
Hey folks! My name is Derrick and I work on a team that improves the file preview and viewing experience at Dropbox. We are excited to announce two features on Dropbox.com to enhance your video viewing experience: video transcriptions and closed captioning. Here’s how to use: Simply upload your video to Dropbox and voila! Your videos will have auto-generated transcripts and closed captioning at your disposal with a click of a button. Even more so - watch videos shared from your colleagues - and copy transcribed segments to instantly quote them in a presentation. Tell me about your experience with our new features! We are all ears. Help Center Article URL: https://help.dropbox.com/view-edit/transcript-closed-captions
Tell us what you think of the mobile search improvements
Hello! My name is Luke and I work on the Mobile app team at Dropbox. We're excited to share some updates that we've made to the Search experience on the Android and iOS apps. Here's what's new: Larger Result Thumbnails Modified Dates in search results File Sizes in search results Snippets for keyword matches within files Sorting results by newest or oldest Filtering results by File Type or 'Modified Date' We hope that these changes will help you retrieve your files more quickly and easily! We'd love to hear what you think -any feedback is welcome.Dropbox update has caused Windows File Explorer to slow so badly I cannot work
Ever since this update was forced upon us, my File Explorer no longer works properly. It takes forever to load with a green bar at the top and white icons. When it does finally load, if I click on a file to either open it or copy it or whatever, I get the blue donut and nothing happens for ages. I have to go away and do something else for 5 or 10 minutes before it will finally allow me to right-click or open it. I am beyond frustrated now. It took me over an hour to complete a simple copy and paste task this morning that would normally take less than 5 minutes. I simply cannot run my business this way. I've tried various things such as the obvious rebooting etc. I also tried to rename the Shell Icon Overlays as there is apparently a limit in Windows and Dropbox was apparently causing an overlay limit conflict. I also cleared my thumbnail/icon cache. Nothing I do is working. It's awful and I hate the change. I just want it to work. File Explorer isn't great at the best of times as it's so unreliable and I've always had to restart it 2 or 3 times a day. But now it's not working for me at all. Please can someone help? I am incredibly busy at work and have now wasted a good 4 hours on this. I really desperately need to get on with my work. I'm using Windows 10 Pro and it's up to date.🌟🤝Community Spirit Badge 🤝🌟
Hey everyone! 🌟 It’s Theresa here. You’ve probably seen me hanging out in the Community, jumping into conversations and joining discussions (if you haven’t seen me before, well, hello 👋). And while doing that, I’ve noticed something pretty great (well, we all have here on the Dropbox Community Team) – so many of you are out here making this Community an amazing place. Whether you're helping others, sharing useful tips, or just bringing good vibes ✨, your contributions really stand out. To recognise and celebrate this, we’ve created a brand-new badge… This badge is all about celebrating the people who make this space feel like home. It’s for those who do more than just answer questions – the ones who offer a helping hand 🤝, share great tips 💡, and keep the good vibes flowing. Whether you're solving tricky problems 🧩, sharing useful resources 📚, or just making the Community a fun place to hang out 😃, we see you and we appreciate you. The Community Spirit Badge is a one-time award 🏆, so if you earn it, you know you're doing something special. It's a little extra recognition for those who truly bring the Community to life. We’re so excited 🎊 to launch this new badge and can’t wait to start recognizing the amazing individuals who truly bring the spirit of this Community to life. And if you spot someone who you think deserves the Community Spirit Badge, don’t hesitate to tag me Theresa within the thread. T 💙 (Dropbox Community Manager)Getting started with Dropbox
Welcome to the Dropbox Community! Hey there, new Dropbox users! If you're just starting your journey with Dropbox , we're thrilled to have you here. We would love to know why you started using Dropbox to begin with, so we can share tips and advice that works for you. To get us started, we’ll share some tips for getting started, and on some of the most popular and useful features of Dropbox to get you up to speed. Some of the top things we recommend to get up to speed and get the most out of Dropbox: Upload your first files: Enjoy the peace of mind that comes with starting at 3 TB of team storage and backup. Explore security features such as file recovery, password protection, watermarking, and viewer history to keep your data safe. To upload a file, you simply need to click the upload files button On dropbox.com, once you’re logged in, you just need to: Click Upload under the search bar at the top Then follow on and click Files Select as many files as you like and click Open. If you’re doing this on the Dropbox desktop app, you can take those files or folders you’d like to add, then drag and drop (or copy and paste) them into the open Dropbox folder. And you’re done! Share those files: Now that you have your files in the right place, you will probably want to share a file with someone else at some point, so let’s get into it. When you’re logged in to dropbox.com, you can hover over the file or folder you’d like to share and click the share icon (rectangle with an up arrow). Here you can type in the Email, or name of the person you’d like to share with, and click to select them from the results. Need to send it to multiple people? Perfect, you can do that here too. Select Can edit or Can view - it does what it says on the tin, but you can choose the permissions here to make sure you are in control of your file. Add a note if you’d like, and check the checkbox if you’d like to Post this note as a comment. (I usually use this to give someone context on why I’m sharing the file, or what they need to be aware of) Click Share file. That’s it! If you’re more of a visual learner, you can check out this great video here in the Learn video library. Now you can share photos, docs, basically files of almost any type with the people who matter to you. Whether you just want to share, or you’re working on something together, you can control access and be sure everyone has access to the same version. Edit those PDFs with ease No technical wizardry, no back-and-forth file conversions, and no additional software to install. Dropbox makes it easy to upload, edit, send, and sign PDFs in one place. Rather than explain it in too many words, check out this video here: That should cover your bases, but we want to emphasize that this is your Community too. Tell us what you want to see, start conversations, share ideas, and get involved. This is your space, so get the most out of it! Looking forward to seeing you around here! Let us know what you’d like to hear from us, or start a discussion
