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Apple Silicon (M1) Desktop Sync Compatibility
Please can you upgrade the Dropbox app so that it works natively on Apple Silicon Macs (M1) without Rosetta. Rosetta is not an option as it annihilates the battery. This may be a duplicate of the below idea however that started for ARM processors in general and you haven't looked at it in 6 years so starting an Apple specific idea in the hope you see it. https://www.dropboxforum.com/t5/Dropbox-ideas/Desktop-app-with-syncing-for-devices-with-ARM-processors/idi-p/57554/page/18 There are also lots of comments on this thread to help support the case for demand: https://www.dropboxforum.com/t5/Dropbox-installs-integrations/Dropbox-Apple-Silicon-M1-install/td-p/500325Solved234KViews2016likes496Comments
How do I remove Dropbox from my Mac if I get an error message when attempting to uninstall?
I am trying to delete the Dropbox app from my Mac, but it gives me an error message saying 'The item âDropboxâ canât be moved to the Trash because some of its plugins are in use', even after closing all other open applications. What could these plugins be and how can I stop them from being in use? ThanksSolved137KViews20likes48Comments
Dropbox removing external disk support for Mac users
In case anyone's unaware... if you're a Mac user storing your Dropbox on an external drive, you'll shortly lose that ability. https://talk.tidbits.com/t/dropbox-drops-support-for-storing-files-on-an-external-drive-and-onedrive-retains-it/20797/16 https://help.dropbox.com/installs/macos-support-for-expected-changes Just confirmed this with DB support (see below). Gutted - been with Dropbox for years and our entire video team flow is based around it đ >Hi there, I read today that you are scrapping the ability to store the Dropbox folder on external disks, on OSX. I'd like to ask more about this please. > Hello Jon, and thank you for contacting Dropbox Support. My name is Joseph, and I will be more than happy to look into your request, right away. That is correct Jon, as part of the Dropbox for macOS update, the Dropbox folder must be located in ~/Library/CloudStorage. >This is a showstopper for us, and will mean we have to move to another service. We have a large distributed team using DB for video work, no way it'll fit within internal drives. Is there a workaround? > I totally understand and I apologize for the inconvenience. Unfortunately, there is no workaround on this as changing the location of your Dropbox folder is no longer supported by macOS. >This change doesn't seem to have hit us yet - we're running a variety of machines inc Ventura What will trigger its enforcement? Can we stay on an earlier OS or Dropbox version? >The updates happening automatically every time the Dropbox app is restarting, for example if your device never restarts it should maintain the older version but we can't guarantee full functionality on older versions of the application. >So what will happen - if we have a Dropbox folder on an 8TB drive and a tiny internal drive - will it try to clone stuff across and eat up the space? What's the mechanism? >That's right, it will try to move the content on your internal drive until it has no space and gives you an error. >Is Smartsync still supported? I.e. will it move stuff to being online only if it won't fit? >It is, however it is now known as online-only.Solved117KViews25likes697Comments
Syncing Dropbox folder to external hard drive - Mac
For many years I have worked between Mac computers at home and at the office using an external hard drive to sync my files, however I would like to change to a Dropbox folder instead, for convenience and security reasons. I would like to know if I can automatically sync a copy of my dropbox files to my external hard drive so I can still use it if I need to travel and there's no wifi to connect to dropbox. Thanks ASolved113KViews2likes4Comments
MacOS Finder - how can I add Dropbox back to the sidebar?
Before I upgraded to Catalina (MacOS 10.15.5), Dropbox appeared under my favorites in the sidebar of Finder. After the upgrade, it was gone. I've searched many threads where this is apparently a common issue but the solutions appear to be for earlier versions of MacOS as the view I am seeing under Catalina does not match the solutions. I understand folders can be dragged to the sidebar. The problem is, I am not seeing the folder on the right, in order to drag it into the sidebar. I tried the "go to folder" but it only navigates to the files within the folder - it never shows a folder labeled Dropbox. I have the Dropbox App installed but it isn't helpful either as when I click on it, it opens a Dropbox window that, again, shows the files I have stored there. I want to be able to easily move files to Dropbox or access them to attach to an email, as I could before I "upgraded" to Catalina (which is starting to feel distinctly like a downgrade).Solved109KViews2likes32Comments
[Solved] Dropbox installed on my mac but it won't open and other problems.
Ok I just switch from a pc to a mac. I installed dropbox from the website and it shows it's in my applications and in my launch pad but when I click the icon it won't launch. I then tried to uninstall it and it doesn't give me that option when I have all my apps wiggling in my launch pad. So I then researched on how to uninstall and I found that I can pull up finder and drag and drop the application to the trash. When I do that I get a message "The item âDropboxâ canât be moved to the Trash because itâs open.". So then I try and force quit Dropbox and it isn't listed to be forces closed. So I am assuming it isn't running? Help I just want it off my computer. I don't like items on my computer if I don't or can't use them. Info on my Mac OS X Yosemite version 10.10 Please remember that any help that is given I need step by step instructions. I've only had my mac for 2 weeks and I am still learning.Solved108KViews5likes32CommentsDropbox Apple Silicon (M1) install
Hi, I recently purchased a MacBook Pro 13" with the M1 processor and I cannot seem to get a native install of Dropbox for this chipset. From searching the community, it seems like M1 support should be available in the latest installer. However, trying that plus the latest beta build all ask me to install Rosetta during installation. What am I doing wrong? Thanks, WarrenSolved105KViews64likes184Comments
Why is my download speed slow?
Hi, I don't understand why I'm having such a big problem downloading a movie from my Dropbox file onto my MacbookPro laptop. The file is only 1.2GB, I'm connected to my router with an ethernet cable, with a fibre-optic connection of 50/50Mbps uncapped and unthrottled. I've tried many times already, but the download is either ridiculously slow or stops altogether. I'm on Dropbox Pro, I have plenty space on my laptop hard drive, and I'm not doing anything else on the laptop at the same time. Am i doing this incorrectly or what? Help help please!Solved96KViews17likes23Comments
High CPU usage even when not syncing or indexing
For the past couple of days, Dropbox has been consistently using around 30% of my CPU, when not syncing or indexing anything (i.e., the menu bar drop down says `Up to date`). Any idea why this might be happening, and what I can do to get Dropbox to idle properly? I'm on a MacBook Air, running macOS 10.13.6 and Dropbox 58.4.92. Thanks.Solved86KViews6likes64Comments
Desktop app is stuck 'Starting' when it loads up and doesn't sync on my Mac.
I am a paying customer and very frustrated with Dropbox. I am ready to drop DropBox and look for other alternatives. Since Friday of last week it has been trying to sync 100Gb in files and it is taking an eternity. Now is stuck in "Starting." I have rebooted the Mac (10.6.8). I am using Dropbox 3.0.3. I have tried going to Preferences, holding the option key and "Fixing Permission." I also read in the Internet about deleting the hidden cache folder but I have not done it yet since I don't know what to expect. Any assistance is appreciated.Solved84KViews5likes96Comments