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security
14 TopicsSafeguard data on sudden drive-failure to avoid accidental deletions
The following issue cannot get solved by using any setting inside Dropbox or by external precautions â such as alerts on OS-level. Staff should find a support ticket on the problem I describe. A few months ago, we ran into a sudden mass deletion of all Dropbox data. It turned out that the reason was trivial â and that the same could happen again any day. An M2 SSD drive screwed into a Laptop didnât sit perfectly tight in its slot and its pins had lost contact. This drive was used for Dropbox (local storage). Dropbox interpreted this loss of contact with the drive as full deletion and silently nuked all files we store on Dropbox (in Cloud + all attached machines). Technically, it's the same data loss you'll experience when you unplug an external drive with Dropbox running while the machine on. As we work with large files, we run Dropbox in a fashion that leaves all data on local machines and cloud-syncs it. Whenever a drive fails, it will therefore erase all Dropbox data. Rollbacks via Dropbox may help recover data. Yet, nothing can protect our Dropbox volume (hundreds of GB) from getting cleared in the first place. Any app or website that references data stored on Dropbox obviously would get affected by full data removal. This could cause substantial initial damage (blank pages, due to missing data) and likely lots of clean-up-work (once data got recovered). We already considered options to sniff out unexpected directory write operations â here's a Microsoft tool one may use on Windows. Such a tool, however, even when perfectly configured (shuts down local Dropbox when self-destruction is detected) would only rescue Dropbox data on local machines. Any 3rd party references to Dropbox data would still break â as they plug into Dropbox Cloud storage, which still gets nuked when a drive suddenly dies or disconnects. We would therefore like to see a mechanism for paid Dropbox tiers that kicks in, as soon as a computer logged into Dropbox issues the deletion of the full Dropbox volume. Dropbox should stop executing this command on its cloud instance and all drives machines it still can access and ask Admins (via E-Mail / Push Message), how it should proceed: A computer logged into this acount has requested to delete all files on Dropbox. The name of this machine is [âhuman-readable Computer Nameâ], Would you like to proceed? If yes, please enter your Dropbox Password. â This message may also get caused by a hardware error on the computer in question. As long as you do not confirm by entering your Dropbox password, no data will be deleted in the cloud or on connected computers. Enter password to delete all Dropbox data | Cancel delete operation Please consider this addition. It requires practically no GUI and would not introduce workflow changes. Yet, this little change would bring Dropbox data integrity to the next level.1.3KViews1like6CommentsGive us the option to assign more than one admin roles to team members.
As an admin I want to assign multiple admin roles to another user. Issue details: Please can I request additional improvements to the Admin roles that can be associated with a users account. At present, User Management, Billing, Content are all separate role types; which can only be assigned to a single user each. We have the requirement for one user to have access to User Management AND Billing AND Content. However this cannot be done. The only current workaround is for the user to be made 'team Admin' which poses a confidentiality issue . Please can you provide functionality for users to be assigned more than one role.588Views0likes2CommentsAutomatically sign out of Dropbox on the site after a specific amount of time
At the moment, if I hang about or leave, Dropbox seems to keep me signed in, which is, for me, an unnecessary security risk. Surely a lot of people would dislike this, if they thought about it? There should be an option in Settings to log me off if I am inactive for a set length of time, or if I leave. Could you please look at this? Regards, Mike160304309Views2likes10CommentsAllow us to see all the folders a user has access to and easily remove them from member.
Currently you can see who are the shared people in a folder or file. We need to be able to select a person and see the folders and files they have access to, and then obviously un-share from there. Not being able to manage this easily is a significant security risk.197Views3likes2CommentsAllow the invoice page to timeout on the Dropbox site
When you view an invoice for one of your payments, it opens up a new page. If you happen to leave that page up when you leave the PC you were using, that page just remains... forever. This leaves your personal information exposed. The page should time out and disappear when your browser session for the web site times out. There isn't even a "Close" Button on the page. Just a "Print receipt" Button. I submitted this to Customer Support and they merely responded that this works as designed. If so, then I say it's a very flawed "design" and needs to be changed.145Views2likes3CommentsShow IP logins in easy accessible log
Since IP addresses are not shown in security allerts of new login I want an ease accessable "Your Logins", just as you have the "Your Activity", in the program/app and in web login. Notification just mentioning that there has been a web browser login without mention from where (what IP address) is pretty useless, so I need to see from where the access is to eliminate the suspicion of unauthorized logins somewhere, without searching in settings for open sessions. Thank you.143Views1like4CommentsRestrict access to folders within a shared folder
There is a real need for setting folder access restrictions within a shared parent folder. We have several folders shared across teams that occasionally requires specific subfolders to be limited to one team or select employees and there is not way to accomplish this without moving the subfolder to a completely separate parent folder, disrupting our workflows.140Views0likes4CommentsDropbox for teams: Advanced access control based on IP
For enterprise or business using drobox some data we would like to make sure is not leaving the office premises. My suggestion is to add advanced access control that will be based on IP of the request + Folder + user + Access Method (API \ Mobile App \ Desktop \ Web ...) + Action (Delete \ Upload \Update \ Download ) Scenario that it could help: Add a new desktop client that can sync all salary\finance folder only from specific IPs. From web allow only download file from specific folders . No upload to those folders)112Views1like1Comment