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I can't sign into my Dropbox account because I do not have access to my email
(Free plan) (I do not have access to my email and it says my password is invalid when it is not invalid because I tried to sign in last week and it was the right password. Not I cant even reset my password because I dont have access to my email.) I Need to get into my account because years and years of my childhood memories are in there and I been with Dropbox for over 10 years. Please someone help me! Google will not give me back my email account so there is no chance of recovering my email. I have tried to sign in on all the devices I know and still nothing.
I can't log in to the Dropbox app through my new Android phone
I just upgraded my Android phone and I can't access the files in the app. I have a premium account and I went through and unlinked past devices but I still can't access it. I've been logging using Google. I clicked on the email that I got that verify it was me trying to log in but I still can't access my account. No matter what I do, nothing is working. Can somebody hear help? Thank you
Tell Us How You Use Dropbox
No two people use Dropbox in exactly the same way. Some of you rely on it every day for work, others for school, creative projects, or keeping life organized - and we love that. Weâd love to hear how youâre using Dropbox today - is it something you use once in a while, is it part of your day to day, are there any features you canât live without? What workflows have you built that save time or reduce friction? And where do you see opportunities for us to do better? Your tips, ideas, and honest feedback really help us to make sure we can share useful tips, and they help other community members discover new ways to get more out of Dropbox too. Share your experience, favorite features, or suggestions in the comments below. Your voice truly helps shape the future of the Dropbox community đ The Dropbox Community Team
Dropbox is asking for a 6-digit code, but I don't see it in Hotmail.
This problem happened last year when I returned to the US. I lost access to Dropbox on my Macbook Air and iPhone,and I have my login email and password but Dropbox is just not forwarding the verification code to my hotmail account. Last summer, I had a similar problem and managed to get someone on the phone at Dropbox to help restore it. This is an older (not regularly used) account that I have valuable items stored in. The recovery questionnaire apparently wanted ALL the questions answered correctly. My real name is on the account. I know I can name plenty of files that are inside the Dropbox account. I have my passport and ID, and there are photos of myself in that Dropbox account (which match my ID). If I can speak again by phone with someone, I should be able to regain access. I can pay for one of the services if that is a barrier. I just really want to regain access. (I also want to finally turn off 2-step verification once and for all. I thought I'd done that last summer but here it is blocking me again. Hotmail seems to not like verification codes. This happened now because I bought a new iPhone recently and all my saved passwords failed to port over to the new phone. Device iphone 16 plus, Macbook AirP
Camera uploads files showing up as "Conflicted copies" on my desktop.
I'm not on a Team plan, just a business plan, and have my phone, laptop and desktop connected to this account on Dropbox. I just found that a lot of my folders from the root of my Dropbox folder showing up in my "Camera Uploads" folder as "Conflicted copy". The problem is I don't recognize the name it is associated with! Just in case I'll X out the name, but it shows as "DESKTOP-XXXXX's Conflicted copy 2026-02-21". How can I see what machines are connected to my Dropbox? Or can someone offer some guidance?
How can I find the data export feature based on GDPR compliance?
Hi, I'm failing to find the data export feature that should exist under GDPR compliance. "Right to Data Portability (Art. 20): Individuals have the right to receive their personal data from a controller to transfer it to another. This applies to data provided based on consent or contract, processed by automated means." I need to export all my data so I can then proceed with account deletion. Any ideas? Best regards, Eduardo
Not getting 6 digit code to set up Dropbox on new iPad
Application Affected Dropbox Device iPad Pro Operating System/Browser (if using the web) iPad OS 26.3 Dropbox App Version (if using the app) trying to set it up on this iPad, I have it on my other devices (all apple) Question or Issue In trying to set up Dropbox on this iPad, it says to log in and then it will email my primary email a 6 digit code. I am not getting the coded and I am getting other emails from Dropbox
