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"Your account stopped syncing during an update" error on desktop app on Windows
I am on Windows 11, latest release and my Dropbox is also stuck on updating. The Dropbox version is the same. I am also receiving an error that I have not received before. I have stopped SnagIt, but in order to stop Windows Explorer, I would have to restart my PC.
What is the best way to upgrade to Mac Sonoma and Dropbox File Provider?
So been avoiding making any changes for over a year now since things have been working relatively well with the Old Dropbox on two Macs running OS Ventura 13.5, even with the issues around online-only files. But really want to get my Macs on the current version (Sonoma 14.5), which I think means I have to upgrade to Dropbox File Provider. Having read lots of horror stories, wondering is there's a simple tutorial for doing this with the least amount of headaches. Or any tips anyone who has done it can offer. Like should I upgrade the OS first, or upgrade to FP on the current OS first? I am on a Dropbox Plus plan if that matters. Thanks.
Dropbox mobile app loading forever after re-subscribing to Plus plan
Hello. I was subscribing to Plus plan, through Google Play Store. I didn't renew for almost 2 months. Yesterday, March 15, 2023, I re-subscribed to the same plan (Dropbox Plus), also from Google Play Store, and subscription is done successfully, and I received a payment receipt in my email from Google. In the Subscriptions section, in Google Play Store, I see a message (in red) saying: "Confirm Plan", and I should do that by opening the app on my phone. I did that and the app is loading forever with no progress (as shown in the screenshot). I uninstalled Dropbox, and re-installed it again, with no changes. Still loading since yesterday and nothing happens!!! Customer service here is bad to reach!!!. Auto-chat doesn't help at all. I need this problem to be solved as soon as possible. Does anyone know what the hell is this??!! Thanks in advance for helping. Emad
Can't update to File Provider on Mac OS: some file types not supported.
I'm seeing in the Preferences -> Sync that I cannot use Dropbox for macOS on FIle Provider on one of my computers. I'm trying to figure out why it works on some computers and not others. The message says: Following the "Learn more" link leads me to an article that points out that Photos libraries, Final Cut projects and Logic Pro projects can't be synced with File Provider. But, I don't think I have any of those. The closest I come is a directory named "Photos" but it is not a Photos Library. Also, that directory appears on other computers with very similar specs (OS, architecture) to the machine in question. But, those computers use File Provider just fine. Any hints? How can I determine which files it is complaining about?
