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Allow a personal account to have more than 3 TB, or more than 4 TB with the add on
Hello, I'm a graphic designer with over 15 years of workload. This obviously equates to extreme files sizes. I was disappointed to learn Dropbox don't offer a package for single users over 3TB. I work solely and require more cloud space and don't want to have to upgrade to a 'per user' plan as this isn't cost effective. This option has to become available soon.
I paid for a subscription, but my Dropbox account hasn't been upgraded
Hi, I paid for a subscription, but my Dropbox account hasn't been upgraded. I upgraded in my dropbox account so there is no other mail. Also when I did pay, I saw a error massage on the screen. I really need to send files today, so please help me. Because I payed 119,88 euro for nothing
I need to sync my paid account to both of my devices.
I have two accounts I think one is a paid subscription and one was a free account. I cannot access my paid account on my computer but can on my iphone. I cannot sync my iphone & computer nor can I download the lost files on my computer. I have repeatedly asked for a customer service phone number and I cannot get it. They are showing I don't have a paid subscription. This is a horrible waste of time. Can anyone give me the phone number to customer service? Thanks“Your plan and billing information are managed externally"; I can't upgrade via Google Play.
I urgently need to upgrade my plan because I am out pf storage, but this "Your plan and billing information are managed externally" is the message I receive when I try to upgrade. I have found which of my google accounts my subscription is connected to in the Google play store, but there I am only able to unsubscribe or resubscribe from my existing plan. The button to "manage" my subscription there only gives me the option to change my payment method. I literally am willing to give you (Dropbox) more money in the form of upgrading so it's extremely infuriating to not be able to. I am considering switching to a different cloud storage host other than Dropbox if I cannot get this fixed before April 2nd (when my subscription supposedly renews). Please advise.
