Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Can we have a Dropbox Family plan? We're not interested in a Dropbox team.
I would like to see Dropbox offer a "family" or "home" level for one price. This would be same options as "professional" with say 5TB storage but sharable between house hold family members. Say husband/wife etc. Not interested in 3 users at $15/user/month. That is just out of scope for individual families. Something more basic to securely share information.
I upgraded from a trial to Plus via the site, but I'm getting a payment error
Dropbox Plan Plus Payment Method iDeal How did you upgrade? Directly through the Dropbox website Question or Issue I upgraded from Free Trial to the Plus plan, via the webbrowser (firefox) on Macbook, and everything went fine until after payment via iDeal, returning to the Dropbox site it showed an error simply stating "Something went wrong". And now I'm still in the free trial plan within Dropbox with a 2 GB limit, no upgrade to 2TB whatsoever. That's an expensive error.
I'm trying to upgrade but it says my account is already using the Plus plan.
I've been using the dropbox basic plan for years, but decided to upgrade to the Plus plan. I got an error when trying to upgrade, but it shows my account plan as Plus. It's saying that I'm out of storage at 12 GB. I can't go in and reupgrade right now, as it shows my plan already at Plus. Help!How do I re-link the File Provider Dropbox folder?
Hi, I upgraded to the new file provider dropbox a few months ago. In the last few weeks, dropbox didn't seem to be syncing, even after I clicked move to online only and my hard-drive suddenly filled up leading to mac warning signs. So I logged out then back in. When I logged back in, I found that dropbox had "unlinked" my file provider folder. It had forgotten that I had done the file provider update and made a new blank old-style dropbox folder, which it is trying to start resyncing everything. The trouble is, I don't have enough hard-drive space to enable it to fully resync, and I'm worried that there might be data in the file-provider folder that never actually synced to dropbox online, so I can't delete anything. And it won't let me re-update to file provider until everything is synced. Which it can't because of the lack of harddrive space. Finally, the nature of my work means that I have more than 500,000 files and so I had all my settings setup to avoid that trap, but dropbox also seems to have forgotten that. And I can't edit them until it's synced. Given that 10 minutes ago, everything seemed to be working fine (or maybe not given the potential lack of syncing), I'm pretty frustrated. How can I simply re-link my file provider folder so that I don't lose anything or have to resync 500Gb? Or any other suggestions to get me out of this catch 22? Any advice would be very welcome. Many thanks, Helen
Turn Auto Play off for audio Files
Please add a way to stop audio files from playing instantly, as soon as you open them. On the Dropbox app, using an iPhone, the minute you open the file it starts playing. If you have previously played that audio file and paused it half way through, you can't stop it from playing in time to take it back to the start. We use Dropbox for our choir and keep our backing tracks and sheet music together. During a performance we need to make sure all the files have been returned to the start and we can't have them ready to go to press play.
Will I lose my promotional space when upgrading my account?
I’m currently on a free plan with 22.38 GB of space. Recently, I was offered the 50 GB Basic Extra plan for 23.88 EUR per year. My question is: if I purchase this plan, will I lose the promotional space I already have on my free account and be left with only 50 GB, or will the 50 GB be added on top of my existing 22.38 GB? When I clicked through to purchase, I saw information suggesting that I would receive only 50 GB, which makes me think I might lose my current extra space. Can someone confirm how this works?
