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I was uploading files from my external drive to the Dropbox website, and they're all missing.
I have been uploading files/folders to my new Dropbox account and have an external hard drive that I've been uploading to Dropbox. I've been doing it slowly, one folder at a time or several files at a time. Yesterday I attempted to upload a file with lots of videos - this was a Photography class with video lessons. It showed that it was going to take a long time, not unexpected, and I let it run all day. Several times, I lost internet connection, once I was back online though, it continued to upload and there didn't seem to be any problems so I disconnected the internet last night, assuming I could reconnect this morning and it would continue uploading my files. The screen that shows files being uploaded in Dropbox was gone and although a majority of the files were uploaded, not all were. When I went to the external hard drive, those files were also missing. As of right now, I don't know if I've lost them permanently. If so, people need to be aware of this, that there is a chance that you will lose files.....I have no way of getting these files back. To know: I was uploading files through Dropbox online, not the Dropbox app on my laptop. I did not want these files to be available offline in the Dropbox app but I did not have that set up that way and can not figure out how to do it although I've tried through many resources. My VPN was on. Has anyone else gone through this? Any solutions?
I added files from my external hard drive to my computer, but now they're gone.
I transferred pictures from an external hard drive to my computer and when I removed the drive, half of my files were gone. They are not in recently deleted, I tried previous versions. They are nowhere to be seen. I want the file to be restored to 12/30/24. Can someone please help? Chatbot is not available.Files keep disappearing from my folders, after uploading them to Dropbox.
Whenever I transfer files from my desktop into my Dropbox, they appear to move successfully initially, then a couple days later the files are no longer available in Dropbox. The folders that I transferred are there, but they're 100% empty. All the files are gone. Anybody know why this is happening or how to prevent it?
