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aborted upload, now file missing but DB full
Some weeks ago I started uploading a file from an external harddrive to my DB, which turned out to be too big. DB offered me to buy more space with a free 7 day trial, which I decided to try out. The file however took so long to upload that I in the end aborted it and decided not to pay for the subscription after the free trial. Now DB keeps telling me I've run out of space, but I haven't been able to find the partially uploaded file anywhere to be able to delete it. I have only very few files in my DB, so I didn't overlook it. I'm also not part of any group that uploads much so that someone else could have taken up my space. How do I find that file and free up my space? I've already closed DB and restarted the laptop many times, that doesn't help.Solved1.9KViews0likes2Comments
General questions about uploading and syncing
Thank you in advance for your comments. I am starting afresh with Dropbox (2T plan). Case 1. If i have a pdf file on my desktop (MB Pro 2015 OS 11.4). In the web app, if i upload that pdf, then a copy is saved to the folder i was in on the web app. The pdf remains on my local desktop. If i then delete the pdf from the desktop, the pdf stays in the online folder. Is this the desired behavior? Case 2. I have a Mac Photos library with 10k photos. If i upload the library (located in User/Home/Pictures) then a copy is made on Dropbox's servers. Questions: a. can i delete the photos from my local library as they will be accessible in the app? b. I have done this in the past and wound up with multiple photo libraries and very complex folder structures year, month, then long alphanumeric strings for even more subsidiary folders. Is this what is supposed to happen. c. If i keep the 10k photos on my local Photos app, then if i make changes to the photos and/or delete some, will these changes be reflected in the photos i have on the Dropbox server in the cloud? d. Do i use selective sync to keep a local copy of the photos? If i do then will the Photos app in MacOS be able to read the local copy. I think i do not understand syncing and especially the way Dbx handles photo libraries? I have had dropbox for about ten years and I think i know less than i do when it was only a simple folder in the file structure which was synced to a location in the cloud. Thanks again.Solved1.9KViews0likes6CommentsManually backup iOS Photo gallery
Heres my problem: I have the automatic camera Uploads on and it did a good job of backing up all my files on my iphone. However, I have been doing some housekeeping and got rid off a lot of my files in the photo app on my Iphone (for example blurry pictures and duplicata shots etc). Now I am looking for a way to upload my photo gallery in the current state into my dropbox replacing the old unsorted version. Is there any way to do this? I have tried deleting a test picture in my camera uploads folder in dropbox after turning the automatic uploads off but after turning them back on the picture which is still on my phones library was not uploaded again even though my settings for the upload include all pictures and not just the ones taken after the automatic uploads were turned on. I even tried to put the pictures that were on my phone but not synced to the dropbox (because I moved them or deleted them from the camera uploads folder) into a folder which I then selected for the camera Uploads to upload from but the feature didnt recognize them as photos it has to upload. Thus my plan to turn off camera uploads and then just delete all the files in my dropbox camera uploads folder (which include all the bad pictures I have deleted on my phone) to then turn the camera uploads back on so that only the wanted pictures will be uploaded again doesnt seem to work. Any help is appreciated and I hope I could explain my issue well enough, let me know if you need any more details as this is my first support request, thanks all ; )Solved3KViews0likes2Comments
Dropbox duplicates a file before uploading to cloud folder
Hi there. I'm on Mac OS 11.2.3. I'm trying to upload a batch of 50+GB files using the Dropbox app (they won't transfer using a browser because of the size limit). The files are in an external HD. When I drag the 50+GB file to the Dropbox "folder" on Finder, it creates a copy of the file on my "Macintosh HD\Users" folder, before uploading it to the cloud folder, and then "deletes" the copy (the shortcut stays there, but it goes from showing "69GB on disk" to "Zero bytes on disk". This would be all ok, but I'm trying to move a 150GB file from the external HD to the cloud, and my local HD has less than 100GB free. No space for this useless temporary copy. How do I stop Dropbox from making this useless copy, and instead just copy from the external HD directly to the cloud?Solved2KViews0likes2CommentsSaving Files from Safari to Dropbox App (iPad and iPhone)
Hey there! I'd like to save files (mostly PDFs) directly from Safari to my Dropbox, but it doesn't work on my iPad as well as on my iPhone. To do so, I take the following steps: 1. open the file in Safari 2. click on the 'sharing button' (the square with the arrow 😉 ) 3. choose 'save to dropbox' (if I choose directly the Dropbox icon it would only share the file - so that's not what I'm looking for) 4. choose the destination folder 5. it says 'saving' and then 'uploading' and I can see the check mark So far, so good. When I open my Dropbox, there is the just uploaded file named 'index.php', and I can't open it. Neither a second down- and upload nor a change of the document format (.php to .pdf) was helpful. Any idea or input is much appreciated. Thank you! Edit: both iOS and Dropbox are up to date7.6KViews0likes5Comments
