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Re: Removing a shared folder from my account
Hi everyone, I am sure this is asked regularly but I can't find an answer to my scenario when Googling, and Dropox doesn't seem to want me to talk to a human at their end.
I have an account I use occasionally to do some work for someone else.
They share folders with me, full of lots of videos and other large files - and needless to say my account is out of space.
I don't need access to most of these folders anymore - so I want to stop the share with me, to free up my account. I don't own the folders or files.
Obviously I don't want to delete the folders/files for everyone, just remove them from my account.
I did find some instructions online that said to go to the Share button and there should be an X beside my name - but I don't see anything that looks like that. The Share drop down box only has 'share with Dropbox' or 'send a copy' as options. If I click the wee account circle that shows the folders/files are shared with me, it just pops up with my email but no options to disconnect or similar.
I am on a Basic plan and using a Mac (Safari and Firefox).
I am sure this is super simple, but I can't work it out - so any advice welcome. Thanks!
12 Replies
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- Megan
Dropbox Community Moderator
Hi shaross, happy Monday!
In order for you to remove your access from the shared folders, you'd need to follow these steps. Want to give this a go, and let me know if you have any questions?
Thank you!
Hi, I am using a Dell laptop and am having similar issues - when I click the share button I cannot see anyone's email addresses and have no option to click into anything. It just tells me that 4 people can edit but no way to see who they are or amend them. Any help greatly appreciated.
- Nancy
Hi AdminAnswers NI, welcome to the Community!
Do you mind sharing with us a screenshot of what you see exactly on your end? Please make sure there’s no personal info showing.
Hi there, I am experiencing the same issue and can't seem to find the steps you list either. How do I remove myself from a shared folder? Thanks!
I am having the same issue. People keep posting the same generic instructions to remove oneself from a shared folder, but it is not working for me. When I go to the folder sharing permissions, I can remove everyone else from the folder but there is no option to remove myself. There simply isn't a dropdown menu next to my own name. I can go to "delete," but it only gives me the option to actually delete it for everyone which I obviously do not want to do. (I have deleted another shared folder from my account and a popup clearly said that others would still have access to it. That is not happening in this case).
- Hannah
Hey noragoddard, thanks for your feedback here.
Can you go to your "shared" page and click on the "..." (ellipsis) button next to the shared folder and then on "removed from Dropbox"?
This should remove the folder only from your own account.
I see where I can do that for other folders on my account. For this, though, on the "shared" page it just shows the larger folder that the folders I want to remove are inside of. It only shows me the option to remove the entire larger folder (don't want to do that).
- Walter
Hey noragoddard - could you please clarify if you're the owner of this specific folder or if it's shared with you?
Note that you can unshare a folder as long as the folder doesn’t have any shared folders inside of it and the folder isn’t inside another shared folder.
Walter the folder was shared with me
- Jay
Hi noragoddard, if you're seeing the 'larger' folder, which would be the parent folder on the shared page, then this means that the parent folder is the actual shared folder.
You can only remove that parent folder from your account. You can't selectively 'remove' subfolders from within a shared folder, since this would act like a normal deletion, and that deletion would affect other users.
Is this affecting your quota on your account, or do you simply not want to see the subfolders on your desktop app?
Ah, OK I see. So there's no way to remove a shared subfolder from my account, it can only be deleted.
It's affecting the quota on my account.
