Forum Discussion

msacks's avatar
msacks
Explorer | Level 4
2 years ago

Weird transparency issue when using Dropbox Replay with an Apple ProRes video file

When uploading a ProRes MOV with graphics to Dropbox Replay, we see a weird transparency grid during graphic transitions when full-screen graphics appear in the video - during playback.    Has an...
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi msacks, thanks for bringing this to our attention.

 

Could you attach a screenshot showing what you're seeing, if this is possible, to understand what you're referring to?

 

This will help me to assist further!

  • msacks's avatar
    msacks
    Explorer | Level 4
    2 years ago

     

    • msacks's avatar
      msacks
      Explorer | Level 4
      2 years ago

       

      • Hannah's avatar
        Hannah
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        2 years ago

        Thanks for the screenshots, msacks.

         

        Do you see the same on different browsers or in private browsing as well?

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