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Forum Discussion
xsadrayx
5 years agoExplorer | Level 3
Connection timeouts
Hi,
Since 2021-03-10 11:57 we have been getting timeouts with 499 status code when trying to connect to the Dropbox
cURL error 7: Failed to connect to api.dropboxapi.com port 443:...
Can my IP ...
Greg-DB
Dropbox Community Moderator
5 years agoThe Dropbox API does not block IP addresses, so this is likely a networking issue. Were you able to check if there's any proxy, firewall, etc. that may be interfering?
xsadrayx
5 years agoExplorer | Level 3
The problem disapeared. Thank you for your consultation
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