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alexistoulotte's avatar
alexistoulotte
New member | Level 1
1 year ago

Dropbox API randomly unreachable Australia

Hi, A simple telnet to 162.125.11.19 (api.dropboxapi.com) on port 443 from my OVH server in Australia fails randomly. Ping is always ok. Here is a part of the traceroute: 10  10.200.6.135 (10.200....
API
DB-Des's avatar
DB-Des
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 year ago

Hi alexistoulotte,

If pinging the IP address consistently succeeds but the service remains intermittently unreachable, the issue is likely related to differences in how the network or server handles ping traffic versus higher-level protocols like TCP or UDP.

Since the issue you are experiencing appears to be a networking issue, would you able to check if there's any proxy, firewall, VPNs, or similar network configurations that may be interfering?

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