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Forum Discussion
GST in advertised prices in Australia
The currently invitation-only Dropbox Basic Extra plan here in Australia is advertised at $2.99 a month. However, when you click through on the invitation to purchase it becomes $3.29 a month, due to the addition of GST (Australian version of VAT or Sales Tax) at 10%.
Just flagging that it's illegal in Australia to advertise prices exclusive of GST.
I get why it's happening and that it's not intentional, but reckon it's something you'll probably want to remedy.
The normal dropbox plans available at https://www.dropbox.com/plans are fine, they all include GST in the advertised price.
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I'm concerned about the invoice issued by Dropbox for subscription as it includes a GST component but there is no ABN stated on the invoice for Dropbox International.
The ATO regulations state that the supplier's ABN must be included within a tax invoice in order for the recipient to claim the GST.
I have searched on ABN Lookup under the entity name of Dropbox International and there is no ABN listed for the company. Under Australian regulations a company cannot charge GST if they do not have an ABN. I would like to have either an ABN for Dropbox or an invoice that does not have GST added.
- Nancy
Dropbox Community Moderator
Hi autobook, hope you’re doing well.
Can we log a ticket for you, to look into your Dropbox account’s settings internally?
Let us know if it’s OK to reach out to this email address.
Hi Nancy, yes that would be fine for you to contact me through me email in order to try to resolve this issue for me and my clients.
Cheers.... Nick
