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Forum Discussion

Ben P.1's avatar
Ben P.1
Helpful | Level 5
3 years ago

GST in advertised prices in Australia

The currently invitation-only Dropbox Basic Extra plan here in Australia is advertised at $2.99 a month. However, when you click through on the invitation to purchase it becomes $3.29 a month, due to...
Payments
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upgrades
autobook's avatar
autobook
New member | Level 2
2 years ago

I'm concerned about the invoice issued by Dropbox for subscription as it includes a GST component but there is no ABN stated on the invoice for Dropbox International.

The ATO regulations state that the supplier's ABN must be included within a tax invoice in order for the recipient to claim the GST.

 

I have searched on ABN Lookup under the entity name of Dropbox International and there is no ABN listed for the company.  Under Australian regulations a company cannot charge GST if they do not have an ABN.  I would like to have either an ABN for Dropbox or an invoice that does not have GST added.

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi autobook, hope you’re doing well. 

 

Can we log a ticket for you, to look into your Dropbox account’s settings internally?

 

Let us know if it’s OK to reach out to this email address.

  • autobook's avatar
    autobook
    New member | Level 2
    2 years ago

    Hi Nancy, yes that would be fine for you to contact me through me email in order to try to resolve this issue for me and my clients.

     

    Cheers....  Nick

     

    • Jay's avatar
      Jay
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      HI autobook, I've sent you an email, please could you reply to it as soon as you get a chance!

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