We Want to Hear From You! What Do You Want to See on the Community? Tell us here!

Forum Discussion

Ninja_moon3's avatar
Ninja_moon3
Explorer | Level 3
3 years ago
Solved

My files stop downloading randomly.

Im trying to download a 78 GB file and it keeps stoping, Its not a problem with the file because others have downloaded it without issues, Im using IDM to circumnavigate the file limit on google, but its says that the servce sent an incorrect reply on restart command. 

if anyone wants the check it out the link is link removed 

  • Hi Ninja_moon3, I hope you're doing well! 

     

    It seems you're trying to download a shared link. Due to the size, it wouldn't allow you to download it, since it's larger than 20GB.

     

    You can click on the "Save to my Dropbox" option instead, to add a copy of the files to your Dropbox account. The files in the link will be added to your Dropbox account and will immediately begin syncing down to your linked devices. Would that work for you?

     

    Let me know!

2 Replies

Replies have been turned off for this discussion
  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi Ninja_moon3, I hope you're doing well! 

     

    It seems you're trying to download a shared link. Due to the size, it wouldn't allow you to download it, since it's larger than 20GB.

     

    You can click on the "Save to my Dropbox" option instead, to add a copy of the files to your Dropbox account. The files in the link will be added to your Dropbox account and will immediately begin syncing down to your linked devices. Would that work for you?

     

    Let me know!

  • Ninja_moon3's avatar
    Ninja_moon3
    Explorer | Level 3
    3 years ago

    I'm not going to pay for the extra storage, this is one file but I would still have to pay

About View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

Need More Support

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!