Forum Discussion

vineet mani's avatar
vineet mani
Explorer | Level 3
5 years ago

Dropbox web hooks Uri for enabled and disabled

Hello Team,

 

I am not receiving webook sometimes after uploading single or mutiple files at Dropbox. But when I disable and re-enable the webook from Dropbox console then I get all pending webhooks.

 

Please let me know how can i fix this issue or suggest any solution for this.

 

Thanks

Vineet Dubey

3 Replies

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    5 years ago

    This behavior sounds unexpected, so please open an API ticket from the account that owns the affected app so we can investigate. Please include:

    • the name or key of the affected app
    • the affected webhook URI
    • a sample timestamp of when this occurred

    Thanks!

  • vineet mani's avatar
    vineet mani
    Explorer | Level 3
    5 years ago

    Hello Greg,

     

    We have enabled the webhook URI and after the enabled web hook uri is working fine, but after sometime webhook is automaticaly disabled and getting  this error in webhook console.  

     

    Error: Did not receive response from server.

    Response:
    HTTP/1.1 N/A Unknown
    X-Http-Reason: Connection established

    Response Body (First 256 bytes):
    (No response body)

    Thanks & Regards

      Vineet Mani

     

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    5 years ago

    We replied to your support ticket yesterday. Please check the inbox for the email address on the account that owns the app for more information. 

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