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Forum Discussion
sanjeev_hansanur
3 years agoExplorer | Level 4
Exception in 2/files/download: "unsupported_file"
We are trying read content of paper file, getting below exception
com.dropbox.core.v2.files.DownloadErrorException: Exception in 2/files/download: "unsupported_file"
at com.dropbox.core.v2.files.DbxUserFilesRequests.download(DbxUserFilesRequests.java:1278)
at com.dropbox.core.v2.files.DbxUserFilesRequests.download(DbxUserFilesRequests.java:1297)
at com.amazonaws.kendra.connector.dropbox.model.item.PocInputStreamToString.main(PocInputStreamToString.java:36)
Below is code we are using
DbxDownloader dbxDownloader= client.files().download("/First Paper.paper");
// Metadata metadata=client.files().getMetadata("/document.docx");
InputStream inputStream= dbxDownloader.getInputStream();
DataInputStream dataInputStream = new DataInputStream(inputStream);
String tmp;
StringBuilder inputLine=new StringBuilder();
while ((tmp = dataInputStream.readLine()) != null) {
inputLine.append(tmp);
//System.out.println(tmp);
}
System.out.println("File content--->"+inputLine.toString());
- sanjeev_hansanurExplorer | Level 4
Similarly we are facing issue for docx,paperT and shortCut
- mansi2821Explorer | Level 4
is there any updates i am facing the same issue
- ЗдравкоLegendary | Level 20
mansi2821 wrote:is there any updates i am facing the same issue
Hi mansi2821,
What you mean "the same issue"? 🤔 Have you meet some file you can neither export nor download? What is this file type, if any, and what you are seeing on the corresponding metadata (is the file marked as downloadable there)? 🧐
- Greg-DB
Dropbox Staff
The "unsupported_file" error means:
This file type cannot be downloaded directly; use
DbxUserFilesRequests.export(String)
instead.You can find more information in the documentation linked there.
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