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wallofmoments's avatar
wallofmoments
Explorer | Level 3
9 years ago
Solved

filesSaveUrl endpoint down yesterday (5th of July 2017)?

Hello,

 

I use the Dropbox NodeJS library (2.4.0) in the backend of my web app.

 

When a new photo/video is uploaded, the backend generates a link and uses the filesSaveUrl function to save it to a Dropbox. This all works well.

 

I noticed, however, that yesterday, no files where added to my Dropbox folders. I have different environments running independently on different services, and this is the case for all services. Starting today, everything works again.

 

I had a similar issue approximately one year ago. I filed a bug report and the outcome was that Dropbox indeed had a couple of hours of downtime on that specific endpoint, causing the issue.

 

When I look at the service status and incident history (https://status.dropbox.com/history), however, everything seemed to be working fine yesterday.

 

Did anyone else experience this issue?

 

Thanks,

Rik

API
  • Greg-DB's avatar
    Greg-DB
    9 years ago
    Hi Rik, there was an issue affecting /save_url yesterday, but that should be fixed now. Please let us know if you're still seeing any problems. Thanks!

3 Replies

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    9 years ago
    Hi Rik, there was an issue affecting /save_url yesterday, but that should be fixed now. Please let us know if you're still seeing any problems. Thanks!
  • wallofmoments's avatar
    wallofmoments
    Explorer | Level 3
    9 years ago

    Hello Greg,

     

    Thanks for the prompt response. That issue is solved now, but another one popped up in the Dropbox web UI. When I sort files by name, some files are missing in the web UI. When I sort by added date, they are there. When I search for them in the top right input field, they're found as well. There also displaying in the synced folder.

     

    Example: file 20170705_05235_anoniem.jpg and 20170705_15416_anoniem.jpg are in the Dropbox folder, but are missing from the web UI

    Example: file 20170705_05235_anoniem.jpg and 20170705_15416_anoniem.jpg are in the Dropbox folder, but are missing from the web UI

     

    Best,

    Rik

     

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