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tcampxs's avatar
tcampxs
New member | Level 2
7 years ago

How to allow API from wordpress plugin: This app is unable to link additional users because it has b

Hello, I am trying to connect a Wordpress plugin ("Send Files") with my Dropbox account but when I try it, I get this message: "This app is unable to link additional users because it has been pending pending review".

In one of the support threads I read that it is because I have to apply to production .. is that so? Because my app has already 1/500 allowed "development users"

 

 

 

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Staff rankDropbox Staff

    It sounds like you're trying to connect an app made by a third party developer. They will need to "apply for production" on the app before you can connect to it. 

    You do not need to register your own API app and apply for production yourself. You should contact the developer of the app and request that they do so.