Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

Kb58's avatar
Kb58
Explorer | Level 4
7 years ago
Solved

Adding additional time

Is there a way to extend a deadline

a) before it has passed

b) after it has passed

FAQ
File requests
Share
  • Lusil's avatar
    Lusil
    7 years ago
    Hey there, from what Mark and I understand, you’re referring to file requests, is that right?
     
    If so, then changing the deadline before it expires is possible by:
    • Signing into your account via the website. 
    • Locating the file request folder. 
    • Clicking on the ellipsis(…).
    • Selecting Edit.
    • Changing the deadline extension set. 
    If the deadline ends and/or the file request closes, you can:
    • Go back to your file request tab via the website. 
    • Select the Closed requests section.
    • Locate the folder in question. 
    • Click on the ellipsis (…).
    • Select Reopen. 
    I hope this helps to some extent!

4 Replies

Replies have been turned off for this discussion
  • Kb58's avatar
    Kb58
    Explorer | Level 4
    7 years ago

    When a deadline for uploading photos has been set.  At the onset we have the option of extending it by 1 day, 2 days or NEVER.   My company chooses NEVER.  However at times we may have an exception in that we need to extend the cutoff date past the original date.

     

    a) before it has passed

    b) after it has passed

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    7 years ago

    Is this using Dropbox requests?

  • Lusil's avatar
    Lusil
    Icon for Dropbox Staff rankDropbox Staff
    7 years ago
    Hey there, from what Mark and I understand, you’re referring to file requests, is that right?
     
    If so, then changing the deadline before it expires is possible by:
    • Signing into your account via the website. 
    • Locating the file request folder. 
    • Clicking on the ellipsis(…).
    • Selecting Edit.
    • Changing the deadline extension set. 
    If the deadline ends and/or the file request closes, you can:
    • Go back to your file request tab via the website. 
    • Select the Closed requests section.
    • Locate the folder in question. 
    • Click on the ellipsis (…).
    • Select Reopen. 
    I hope this helps to some extent!

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!