Your workflow is unique 👨‍💻 -  tell us how you use Dropbox here.

Forum Discussion

Joel T.9's avatar
Joel T.9
New member | Level 2
9 years ago

Server errors?

We've seen a handful of these in the past, but getting a bunch right now...

com.dropbox.core.ServerException: {"error": "The server has either erred or is incapable of performing the requested operation."}

This is using the Java API:
DbxEntry.File f = getClient().getFile(path, version, output);

Has something changed? The Dropbox status page doesn't seem to indicate any issues currently

6 Replies

  • Joel T.9's avatar
    Joel T.9
    New member | Level 2
    9 years ago

    It looks like Dropbox V1 wasn't working on some or most servers. I see page resets now, and things seem back to normal.

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    9 years ago

    Thanks for the report Joel. It looks like we did have a spike in errors earlier, but that should be resolved now.

  • jsphpl's avatar
    jsphpl
    Helpful | Level 5
    9 years ago

    We're recently getting the same error ("The server has either erred or is incapable of performing the requested operation.") when issuing 

    POST https://api.dropbox.com/1/oauth2/token
  • jsphpl's avatar
    jsphpl
    Helpful | Level 5
    9 years ago
    Nevermind, switched to APIv2…

About Dropbox API Support and Feedback

Node avatar for Dropbox API Support and Feedback
Get help with the Dropbox API from fellow developers and experts.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!