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davidg59
8 years agoNew member | Level 2
shared_link_access_denied when trying to access a shared file using the v2 api (status 409)
info: the dropbox folder is in another users' account; I can access the file in question via the browser, even when I am not logged in to dropbox myself, by supplying the link_password when prompted.
However, when I use the api v2 and supply my token and the link_password, I receive the shared_link_access_denied.
Here is the curl call, (without the identifying information) --
curl -vX POST \
https://content.dropboxapi.com/2/sharing/get_shared_link_file \
--header "Authorization: Bearer _MY_BEARER_TOKEN_" \
--header "Dropbox-API-Arg: { \"url\":\"_THE_FILEs_URL?dl=1\", "link_password\":\"_MY_LINK_PASSWORD_\"}"
The error I receive:
< HTTP/1.1 409 shared_link_access_denied/
< Server: nginx
< Date: Wed, 25 Jul 2018 10:29:50 GMT
< Content-Type: application/json
< Transfer-Encoding: chunked
< Connection: keep-alive
< Content-Security-Policy: sandbox allow-forms allow-scripts
< X-Dropbox-Request-Id: 7e722bc37889b435a4336c0661f86577
< X-Robots-Tag: noindex, nofollow, noimageindex
<
* Connection #0 to host content.dropboxapi.com left intact
* Closing connection #0
{"error_summary": "shared_link_access_denied/", "error": {".tag": "shared_link_access_denied"}}
Any suggestions, please?
21 Replies
Replies have been turned off for this discussion
- Greg-DB8 years ago
Dropbox Community Moderator
Thanks for the report! This looks like a bug on our side. We'll look into it. - keepthemonochro8 years agoNew member | Level 2
I have the same error. Any updates on the fix?
- Greg-DB8 years ago
Dropbox Community Moderator
keepthemonochro No, unfortunately I don't have any news on this. I'll follow up here once I do.
- praveendhanala8 years agoNew member | Level 2
I am facing the same issue. Is there any update on this?
- Greg-DB8 years ago
Dropbox Community Moderator
praveendhanala No, unfortunately I don't have an update on this.
- overlookmotel7 years agoExplorer | Level 3
Any update on this please? A year has passed, but the issue remains.
- Greg-DB7 years ago
Dropbox Community Moderator
overlookmotel I'm afraid I don't have any news on this. This is still open with engineering, but I'll bring it up with them again and follow up here if/when I have anything to report.
- overlookmotel7 years agoExplorer | Level 3
Thanks very much for coming back.
Could you possibly also enquire if there is any workaround in the meantime?
- Greg-DB7 years ago
Dropbox Community Moderator
overlookmotel We have been able to reproduce and investigate the issue, but there doesn't appear to be a workaround.
- overlookmotel7 years agoExplorer | Level 3
Thanks for your reply. That's disappointing.
I don't know the ins and outs of Dropbox's internal working, but it seems to me unlikely that this would be a particularly tricky thing to fix. I suspect it's just not high on the list of priorities for the engineering team.
This does seem a bit strange - a known bug that multiple users of your product complain about and which remains unsolved for over a year?
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