Forum Discussion

b_brown's avatar
b_brown
Explorer | Level 3
3 years ago

Shared Link Error 500

Same conditions, but I am receiving a 500 error. Is solution the same?
b_brown's avatar
b_brown
Explorer | Level 3
3 years ago
Thanks @Greg-DB. I am using the Dropbox for Python library. No issues with the legacy links, but new ones are throwing 500 error with no other description.
Greg-DB's avatar
Greg-DB
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

b_brown If you're using the Dropbox Python SDK, the request ID should be shown when printing out the InternalServerError. Can you share a few samples of that so we can check on that for you? Thanks!

  • b_brown's avatar
    b_brown
    Explorer | Level 3
    3 years ago

    dropbox.exceptions.InternalServerError: InternalServerError('b3c6ea369eae48d1b6c86dee11f01cbd', 500, '')
    dropbox.exceptions.InternalServerError: InternalServerError('a0a7cb334e1b4f068e3605e4249a23c9', 500, '')

    • Greg-DB's avatar
      Greg-DB
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      Thanks, that's helpful. We'll look into it and I'll follow up here once I have an update on this.

      • b_brown's avatar
        b_brown
        Explorer | Level 3
        3 years ago

        Greg-DBAny luck with this?

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