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Beanie11's avatar
Beanie11
New member | Level 2
5 years ago
Solved

Shared link gives error "link doesn't exist"

Hi 

please could someone help . 
I was sent a recording of a session I had and the link worked for about 3wks ... but when I click on it now a message comes up ‘ link does not exist’ 

Its really important to me 😞 

could someone tell me how to sort this please 

 

thank you 

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  • Rich's avatar
    Rich
    5 years ago
    Beanie11 wrote:

    I was sent a recording of a session I had and the link worked for about 3wks ... but when I click on it now a message comes up ‘ link does not exist’ 

    The owner of the file has either removed the link or deleted the file. You'll need to contact the person that gave you the link and ask for a new one.

6 Replies

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  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    5 years ago
    Beanie11 wrote:

    I was sent a recording of a session I had and the link worked for about 3wks ... but when I click on it now a message comes up ‘ link does not exist’ 

    The owner of the file has either removed the link or deleted the file. You'll need to contact the person that gave you the link and ask for a new one.

  • Tooley S.'s avatar
    Tooley S.
    New member | Level 2
    3 years ago
    Hi, I created a link by selecting a number of photos on my Dropbox, and shared this link with my team. However, when both my team and I try and open the link, it doesn’t work.
  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    3 years ago

    How did you do this Tooley S. ?

     

    As Dropbox doesnt have a way of selecting images and then sharing the selection my guess is its a third party system you have used. Dropbox does not have any sort of 'album' set up. 

     

     

  • Tooley S.'s avatar
    Tooley S.
    New member | Level 2
    3 years ago
    Thank You - I used the Dropbox app on the iOS handset
    By selecting the images, then clicking “share” it would generate a Dropbox link. This Dropbox link used to work. (For several weeks)

    Now, every time I select images , click share, though it generates a drop box link, this link never works.
  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi Tooley S., would this shared link contain all the images you previously selected?

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