Windows cannot find folders revealed by search Dropbox

JimMcCar wrote:

When I search dropbox and then click on a folder, windows cannot find the folder. This is only happening with some folders, not all.

Are those folders marked as Online-only, or Available offline? If they're Online-only, try marking one as Available offline before opening it.

Having similar issues - since the Dropbox application updated to version 241.4.4795, we are no longer able to search for files located in Dropbox using Windows Explorer. Only folders and files that are fully synced locally appear in the search results. Files that are online‑only or not yet synced do not show up at all. 

Hey GibSam, thanks for your input here.

Can you try switching the files in question to "available offline" and then back to "online-only", to see if that helps?

Thank you, Hannah. Here is a response from Dropbox Tech: 

" I understand you’re experiencing a change in how you search for Dropbox files in Windows Explorer after a recent update. The Dropbox for Windows update integrates with Microsoft’s new Cloud Files API, which revamped the sync engine.
While the behavior in Windows Explorer may have changed, you can still effectively search for all your Dropbox files, including online-only content, directly within the Dropbox desktop app. Here’s how:
 

1. Click the Dropbox icon in your taskbar.
2. Click the search icon (magnifying glass) at the top.
3. In the search bar that appears, type what you’d like to search for.
4. Press Enter or wait for the results.

If a file or folder found through this search is online-only, it will open on dropbox.com. If it’s locally synced, it will open on your computer." 

Do you know if this is correct and are other having the same issue after updating their windows client to 241.4.4795? 

Thanks for keeping us in the loop, GibSam!

Have you tested this out?

That's wonderful news, GibSam!

I'm happy to hear your issue got resolved.

If you come across it again or if you need help with anything else, don't hesitate to let us know.

Have a great day!

This continues to happen... It is not resolved.  When I click on a folder revealed by a DB search (a folder that is stored both online and on my hard drive), I get the error messgage:  "windows can not find 'F:\Dropbox/folder name/folder name'.  Make sure you typed the name correctly, and then try again."

Sorry to hear that you're having this issue again, JimMcCar.

Can you try the steps you mentioned that were shared with you here and let us know if they help?

Thanks.. but All of my files are stored locally... and my dropbox app is current.  Here's the error message (looks like the slashes are not consistent...):