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Forum Discussion
JimMcCar
1 month agoHelpful | Level 5
Windows cannot find folders revealed by search Dropbox
Device Custom PC - 13th Gen i7, 48GB Ram Operating System/Browser (if using the web) Windows 11 Dropbox App Version/Browser Version 241.4.4795.0 Question or Issue When I search dropbox and the...
- 1 month ago
I received the new version of the Dropbox app (241.4.4853), and it has resolved my issue.
The ability to search for files through Windows Explorer is essential for anyone working with large volumes of files.
A big THANK YOU to the Dropbox team for responding quickly and delivering a fix!
Hannah
Dropbox Community Moderator
1 month agoHey GibSam, thanks for your input here.
Can you try switching the files in question to "available offline" and then back to "online-only", to see if that helps?
GibSam
1 month agoHelpful | Level 6
Thank you, Hannah. Here is a response from Dropbox Tech:
" I understand youâre experiencing a change in how you search for Dropbox files in Windows Explorer after a recent update. The Dropbox for Windows update integrates with Microsoftâs new Cloud Files API, which revamped the sync engine.
While the behavior in Windows Explorer may have changed, you can still effectively search for all your Dropbox files, including online-only content, directly within the Dropbox desktop app. Hereâs how:
- Click the Dropbox icon in your taskbar.
- Click the search icon (magnifying glass) at the top.
- In the search bar that appears, type what youâd like to search for.
- Press Enter or wait for the results.
If a file or folder found through this search is online-only, it will open on dropbox.com. If itâs locally synced, it will open on your computer."
Do you know if this is correct and are other having the same issue after updating their windows client to 241.4.4795?
- Hannah1 month ago
Dropbox Community Moderator
Thanks for keeping us in the loop, GibSam!
Have you tested this out?
- GibSam1 month agoHelpful | Level 6
I received the new version of the Dropbox app (241.4.4853), and it has resolved my issue.
The ability to search for files through Windows Explorer is essential for anyone working with large volumes of files.
A big THANK YOU to the Dropbox team for responding quickly and delivering a fix!
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