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DD214Alum's avatar
DD214Alum
Explorer | Level 4
23 days ago
Solved

Error 400 when sharing file link

I've uploaded an image file.  Ensured that anybody with a link can view the image. Shared the link.

Anybody that clicks on the link, including myself, is met with an Error 400 "Something went wrong" message when clicking said link.

Any insight would be very much appreciated.

Link in question: 

[link removed by moderator to prevent excessive traffic]

  • Rich's avatar
    Rich
    23 days ago
    DD214Alum wrote:

    When clicking the link, an "amp:" is being added after each of the & symbols in the URL.

    Actually, each & is being replaced with &. The ampersand is one of those special characters that needs to be escaped when used in HTML, and it seems the platform you're using is doing that automatically. This Reddit comment explains it in more detail.

    Since this isn't a Dropbox issue and you don't control the platform you're posting the links on, your best option would be to use a URL shortener service and post the shortened URL instead.

6 Replies

  • DD214Alum's avatar
    DD214Alum
    Explorer | Level 4
    23 days ago

    Somewhat ironically, I can view it when I copy/paste the url, but not when it's linked. 

    As it turns out, I may have used my HTML tags incorrectly.  Please see below.  What have I done wrong here?

    [url=https://www.dropbox.com/scl/fi/lkxqz4m1bqdmubvyiqeaf/Elevator-Bug.png?rlkey=lhi6qf01vaul6a35pytgxm6av&st=98fo0815&dl=0]Image here.[/url]

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    23 days ago
    DD214Alum wrote:

    Somewhat ironically, I can view it when I copy/paste the url, but not when it's linked.

    Either the link was altered when added to whatever platform you have it in, or the platform is altering the link when displaying it to the user. I would click the link so it brings you to the 400 error page, then copy and paste the URL from address bar into a text file, then paste the URL that you know works and compare the two.

  • DD214Alum's avatar
    DD214Alum
    Explorer | Level 4
    23 days ago

    Ok, turns out, that's exactly what's happening.  

    When clicking the link, an "amp:" is being added after each of the & symbols in the URL.  Any thoughts on why that may be happening, and how to make it stop?

    For context this URL is being posted on Steam forums.

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    23 days ago
    DD214Alum wrote:

    When clicking the link, an "amp:" is being added after each of the & symbols in the URL.

    Actually, each & is being replaced with &. The ampersand is one of those special characters that needs to be escaped when used in HTML, and it seems the platform you're using is doing that automatically. This Reddit comment explains it in more detail.

    Since this isn't a Dropbox issue and you don't control the platform you're posting the links on, your best option would be to use a URL shortener service and post the shortened URL instead.

  • DD214Alum's avatar
    DD214Alum
    Explorer | Level 4
    23 days ago

    Great, thanks!  I much appreciate the information!

  • T_theresa_A's avatar
    T_theresa_A
    Icon for Community Manager rankCommunity Manager
    21 days ago

    Hey there DD214Alum​ and welcome to the Dropbox Community. I am happy to see you have been able to get your links working once again thanks to our Super User Rich​ 's amazing help. 

    My name is Theresa and I'm one of the Community managers here at Dropbox. I love to hear the different ways people use Dropbox. If you're up for sharing I would love to hear your Dropbox story. 

    Looking forward to hearing from you, 

    T 😺 (Dropbox Community Manager) 

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