Forum Discussion

b_brown's avatar
b_brown
Explorer | Level 3
3 years ago

Shared Link Error 500

Same conditions, but I am receiving a 500 error. Is solution the same?
Greg-DB's avatar
Greg-DB
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

b_brown If you're using the Dropbox Python SDK, the request ID should be shown when printing out the InternalServerError. Can you share a few samples of that so we can check on that for you? Thanks!

b_brown's avatar
b_brown
Explorer | Level 3
3 years ago

dropbox.exceptions.InternalServerError: InternalServerError('b3c6ea369eae48d1b6c86dee11f01cbd', 500, '')
dropbox.exceptions.InternalServerError: InternalServerError('a0a7cb334e1b4f068e3605e4249a23c9', 500, '')

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Thanks, that's helpful. We'll look into it and I'll follow up here once I have an update on this.

    • b_brown's avatar
      b_brown
      Explorer | Level 3
      3 years ago

      Greg-DBAny luck with this?

      • Greg-DB's avatar
        Greg-DB
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        3 years ago

        b_brown This is still open with the team, but I don't have an update yet. I'll follow up here once I have some news.

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