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Arnhart's avatar
Arnhart
Explorer | Level 4
3 years ago
Solved

after chrome login my screen blanked

today whenever i try to login from chrome my screen blanked after login. am not able to access my account..
Web
  • Nancy's avatar
    Nancy
    3 years ago

    Hi Arnhart1! Hope it’s OK to jump in here.

     

    Can you please check your original browser for any pending updates? 

     

    Besides that, I’d like to know what’s the version of the browser you're using, as well as the OS version that you’re running on your device.

     

    Thanks a bunch!

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi Arnhart1! Hope it’s OK to jump in here.

 

Can you please check your original browser for any pending updates? 

 

Besides that, I’d like to know what’s the version of the browser you're using, as well as the OS version that you’re running on your device.

 

Thanks a bunch!

Arnhart's avatar
Arnhart
Explorer | Level 4
3 years ago

Thank you, Nancy Walter and dropbox team,
I want to inform you that my issue is resolved.
thank you for your support.

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Glad to hear all is good now, Arnhart! 

     

    If you need something else, we’ll be around the Community.

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