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chtyehimbawm's avatar
chtyehimbawm
New member | Level 2
4 years ago
Solved

Blank Screen Sharing Link

Hey everyone!

 

Having troubling sharing link with someone (Anyone with a link). Whenever someone clicks the link, the page appear blank white. The link won't load at all, just a white screen. I've deleted the link and recreated it. Still won't show up. Also, not just this specific link. It's all of the links.

 

Any tips?

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  • Megan's avatar
    Megan
    4 years ago

    Hey all, I hope you're doing well! 

     

    It seems that we had a momentary issue in regards to our shared links. Thankfully our engineers managed to tackle it and resolve it as soon as possible. 

     

    Apologies for any disruption on your workflow. If you also check the status page, you'll see that everything seems to be back to normal for now. Can you also check on your end, and let me know? 

     

    Very thankful that you all brought this to our attention. 

33 Replies

  • Sestze's avatar
    Sestze
    New member | Level 2
    4 years ago

    Having the same issue replicated across Firefox/Chrome, along with both other users and anonymous users. Only way I can view a file I am sharing is by accessing my own dropbox account.

     

    This worked yesterday (4/18/2022), but not today.

  • eigen3's avatar
    eigen3
    New member | Level 2
    4 years ago

    I am having a similar issue.

    Either the link does not load or I only can view the first half of a pdf.

  • rmurph's avatar
    rmurph
    New member | Level 2
    4 years ago

    When I click a Dropbox link, it just loads a blank page. I've tried on two computers and three different browsers.

  • insulation1's avatar
    insulation1
    New member | Level 2
    4 years ago

    Same issue here, Dropbox links are broken... needs to fix the links ASAP

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