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Can access all files on one laptop, but not the other (not supported/no access)
Hello
I got two laptops that are both connected to the same dropbox account. On one laptop I get full access but on the other I can't open files created on the first laptop. I can open folders ...
I created the files myself on laptop 1 and stored them in a folder that i createt from laptop 1.
From laptop 2 I can open folders and see the files but not open the files.
On picture files (Gif, PNG etc) I get error message "file format not supported og file damaged"
On Visio files I get "Internal error :#3400, Action 128 open file"
On PDF files I get "There was an error opening this file. No access to the file"
On Excel files i get "Can't open the file because it is void. Check that it is not damaged"
- Mark
Super User II
Based upon that image there is another program or tool also accessing the files - my guess is OneDrive (the logo on the file icon isnt a Dropbox one).
Take the files/folders out of the other syncing tools folders and it should work.
I Can't find any connection to one drive or other plattforms. I don't use those...... I can access fils online from laptop 2. But not from "file explorer"
The folder is in the dropbox ......
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