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Forum Discussion
Eggbaby
3 years agoNew member | Level 2
Can I convert some ".floorplan" files to a file type I can open?
I had a floor plans app that I used frequently, and I saved them on the app but also, luckily, uploaded these files to Dropbox. Dropbox saved them with the file format “.floorplan”. The app I used wa...
Eggbaby
3 years agoNew member | Level 2
The thing is, I have exhausted every search query on this, so I figured that since Dropbox created this file format that they would have suggestions on such third-party apps. It just seems unreasonable that Dropbox itself won’t allow you to convert this file format to, say, a .jpg or .png.
Hannah
Dropbox Community Moderator
3 years agoSince the files were imported to Dropbox by this third party app you were using, it's that app that created the file format, not Dropbox.
But, I will, of course, leave this thread open in case another user with a similar experience has more info for you and how you can go about this.
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