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dgallant
7 months agoHelpful | Level 5
Can I download my external drive backup onto my new external drive?
Hello
The external USB hard drive which I used with Dropbox Backup was physically damaged and will not connect. I would like to download 1TB of files stored in Dropbox Backup to put onto a new drive.
Is there a way to point the entire Dropbox backup at a new drive?
Reading this, if I log out and log back into Dropbox on my Mac, my only computer, can I point Dropbox Backup to a new External and have it download all of the files slowly?
Utilizing the web interface is riddled with errors that there are too many .zip files in the folders.
Thank you
11 Replies
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- Jay7 months ago
Dropbox Community Moderator
Hi dgallant, thanks for bringing this to our attention.
The Dropbox Backup for external drives currently doesn't have the feature you're asking about.
You would need to manually select the folders you want to download from the backup using these steps.
If you have any further queries, feel free to message back.
- dgallant7 months agoHelpful | Level 5
Any tips to downloading a folder with a large amount of files? Even chunking it is causing a chrome browser download not to finish
- Rich7 months ago
Super User II
dgallant wrote:
Any tips to downloading a folder with a large amount of files? Even chunking it is causing a chrome browser download not to finish
Are you comfortable working in the command line/terminal? If so, try the dbxcli utility.
- dgallant7 months agoHelpful | Level 5
Thank you for this Rich. Not ideal, but we can work through this. This is the first progress that I have made in Months. My only other option is to continue to explore the Apps, to see if any are integrated into Backup.
I have a large folder of >10,000 files, which chews up my browser when I try to download. It is a shame that Dropbox marketing encourages folks to use a half-baked feature that feels like it came out of a hackathon.
- dgallant7 months agoHelpful | Level 5
Could Dropbox Support staff migrate the files in a Backup into a standard Dropbox folder? So I could sync it offline for example?
- Megan7 months ago
Dropbox Community Moderator
Hey dgallant, I'm afraid we don't have the access and authority to do this on our end.
- dgallant7 months agoHelpful | Level 5
Thank you Megan . I would love to offer the Dropbox Backup product team feedback, if anyone is still iterating on it. It feels like it has not been tended to for quite some time though
- Megan7 months ago
Dropbox Community Moderator
Feel free to share your feedback with me here, and I'll forward your feedback to the appropriate areas so we can continue to improve dgallant!
😀 - dgallant7 months agoHelpful | Level 5
Ingestion of files is easy, almost stupid easy. It would be great to be able to
- Use a new hardware external drive if the first external drive dies, and now we are relying on Backup only.
- Have a bulk export button for the drive. This could be premium, like creating a special export or mailing a drive (yay teeth in pricing)
- Make the bulk downloads of folders/files better without unmanageable limits or file type problems.
- Integrate with a 3rd party app to drive them business to allow all of this to work, if the Dropbox team will not be building on it. This could drive Zapier or someone else a bunch of revenue
- Megan7 months ago
Dropbox Community Moderator
Your feedback regarding our Backup has been very valuable and I will endeavor to make sure your voice is heard.
We listen to your needs because it allows us to fully appreciate how Dropbox fits into and influences your daily routine.
Your comments on our feature have been quite helpful, and I will do everything I can to ensure that your voice is heard dgallant!
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