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Forum Discussion
dgallant
2 years agoHelpful | Level 6
Can I download my external drive backup onto my new external drive?
Hello
The external USB hard drive which I used with Dropbox Backup was physically damaged and will not connect. I would like to download 1TB of files stored in Dropbox Backup to put onto a new drive.
Is there a way to point the entire Dropbox backup at a new drive?
Reading this, if I log out and log back into Dropbox on my Mac, my only computer, can I point Dropbox Backup to a new External and have it download all of the files slowly?
Utilizing the web interface is riddled with errors that there are too many .zip files in the folders.
Thank you
11 Replies
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- dgallant2 years agoHelpful | Level 6
The saga continues. One of the folders which I would like to copy locally has at least 22,000 files in it. The infinite scroll chews this up, and I believe there is a 10,000 item limit on export. Any tips on how to chunk this? Or must I use the API, which is also rumored not to work with Backup, only Dropbox proper?
- Megan2 years ago
Dropbox Community Moderator
Your feedback regarding our Backup has been very valuable and I will endeavor to make sure your voice is heard.
We listen to your needs because it allows us to fully appreciate how Dropbox fits into and influences your daily routine.
Your comments on our feature have been quite helpful, and I will do everything I can to ensure that your voice is heard dgallant!
- dgallant2 years agoHelpful | Level 6
Ingestion of files is easy, almost stupid easy. It would be great to be able to
- Use a new hardware external drive if the first external drive dies, and now we are relying on Backup only.
- Have a bulk export button for the drive. This could be premium, like creating a special export or mailing a drive (yay teeth in pricing)
- Make the bulk downloads of folders/files better without unmanageable limits or file type problems.
- Integrate with a 3rd party app to drive them business to allow all of this to work, if the Dropbox team will not be building on it. This could drive Zapier or someone else a bunch of revenue
- Megan2 years ago
Dropbox Community Moderator
Feel free to share your feedback with me here, and I'll forward your feedback to the appropriate areas so we can continue to improve dgallant!
😀 - dgallant2 years agoHelpful | Level 6
Thank you Megan . I would love to offer the Dropbox Backup product team feedback, if anyone is still iterating on it. It feels like it has not been tended to for quite some time though
- Megan2 years ago
Dropbox Community Moderator
Hey dgallant, I'm afraid we don't have the access and authority to do this on our end.
- dgallant2 years agoHelpful | Level 6
Could Dropbox Support staff migrate the files in a Backup into a standard Dropbox folder? So I could sync it offline for example?
- dgallant2 years agoHelpful | Level 6
Thank you for this Rich. Not ideal, but we can work through this. This is the first progress that I have made in Months. My only other option is to continue to explore the Apps, to see if any are integrated into Backup.
I have a large folder of >10,000 files, which chews up my browser when I try to download. It is a shame that Dropbox marketing encourages folks to use a half-baked feature that feels like it came out of a hackathon.
- Rich2 years ago
Super User II
dgallant wrote:
Any tips to downloading a folder with a large amount of files? Even chunking it is causing a chrome browser download not to finish
Are you comfortable working in the command line/terminal? If so, try the dbxcli utility.
- dgallant2 years agoHelpful | Level 6
Any tips to downloading a folder with a large amount of files? Even chunking it is causing a chrome browser download not to finish
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