Need to see if your shared folder is taking up space on your dropbox đŸ‘šâ€đŸ’»? Find out how to check here.

Forum Discussion

killjoy's avatar
killjoy
Helpful | Level 6
6 months ago
Solved

Cannot open downloaded files

I have a number of JPG files which show up on my PC in my Dropbox folder but I am unable to open, however if I log onto my account online I can open them there. When I look at the file propertie...
  • killjoy's avatar
    6 months ago

    I seem to have sorted it, I ran the dropbox app and it seems to have reset the options - thanks for the pointer.

About View, download, and export

Node avatar for View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!