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johnblakemore's avatar
johnblakemore
Helpful | Level 7
4 years ago

Can't open password protected file

One of my files is password protected but when I try to access it via Dropbox.com on my PC I put in my password but it says that it is incorrect. It is not incorrect. I can access the file via my Tab...
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Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago
Hey johnblakemore, I just sent you another email.

Could you have a look at your inbox and let me know if you received my message this time? 
johnblakemore's avatar
johnblakemore
Helpful | Level 7
4 years ago

Yes received.

John

 

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