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Danielleburnett87's avatar
Danielleburnett87
Explorer | Level 3
3 years ago

Can't see my photos when logging in my iPhone

Hello
I have a major concern. I switched over to my iPhone and logged into my Dropbox. Ever since i logged in on my iPhone there are no photos that I had from the last ten years under my account. I am devastated because all of my child’s baby photos were on there. Please help 😣

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  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Did you receive any emails to your linked email address about a significant number of files being deleted around April, by any chance? 

     

    Also, in case you have a specific filename in mind, please try to search for it on the web and let me know if you see any results at all.

  • Danielleburnett87's avatar
    Danielleburnett87
    Explorer | Level 3
    3 years ago
    What do you mean search for it in the web?

    Also no I did not receive file about significant number of files being deleted.
  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi Danielleburnett87, you can search for files on the Dropbox site in the search bar at the top. If you know of a filename, try searching for it to see if any history of that file appears.

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