Forum Discussion

jamie_gelaskins's avatar
jamie_gelaskins
New member | Level 1
2 years ago

Can't use Quicklook or see thumbnail previews for online-only files.

It has been several years since I was able to quicklook a file or see its thumbnail preview. I've had multiple different macs in that timespan. Is this just how it is now or is there a setting I need...
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Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey jamie_gelaskins, let's jump right into this! 

Does this happen with all of your online-only files or some of them? 

Would you also be able to clarify the Dropbox version you're using and syncing status of your app at the moment? 

Also one more thing: if you change these files from online-only to available offline, are you able to see their previews?

Let me know more!

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