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Decryption fails running iOS 14.2
Just updated iPhone and iPad to iOS 14.2. Now, trying to open an encrypted file, it tell me "Decryption Failed. Null" If I open with Excel, it works fine. Anyone else having this issue?
I also have success opening an encrypted file within Dropbox after updated 14.4 IOS update. Thanks for everyone's help and input.
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- Also having exact same issue on four separate devices after upgrade to iOS 14.2.
- I can’t open my file because “Decryption Failed.”
Why? Yep, upgraded to iOS 14.2 and I'm getting the "encryption failed (null)" error too, when trying to open a password-protected MS Word doc in my Dropbox app.
I have the same problem
I did find a temporary work around. If you have MS Word installed as an app on your devices, you can open the document that is password-protected through Word via DropBox. This allows your to enter the password. I am not sure if it is the same if the issue affects Excel. I still am hoping for an update with a fix from either Apple or DropBox. Do the DropBox admins ever comment on these threads or is it just users?
Yes, same with Excel. Hopefully Daphne from Dropbox will get back to me with an answer today.
The problem isnt with dropbox its with ios 14.2. I cant open a password protected file attached to an email since I upgraded.
If I detach the file and save to my iphone then use the mobile version of excel it works ok.
- Same issue trying to open excel files won’t iOS 14.2,from mobile outlook. File dirs open directly from excel. This seems to be an iOS 14.2 issue. Apple needs to take note ASAP.
Yes. I just had the identical error message appear.
Same problem here on my Ipad and iphone
All Excel files with password protection give a decryption error when tryong to open them after giving the correct password.
I Saw this also happens With SYNC (another cloud service)
So it is a Apple IOS 14.2 problem.
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