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BlaineFred's avatar
BlaineFred
New member | Level 2
12 months ago

Downloading a folder isn't working for me

The following process DOES NOT WORK for me because nothing happens when I hover over the folre.

 

Would appreciate your help.  

 

To download a single file or folder:

  1. Log in to dropbox.com.
  2. Hover over the file or folder you’d like to download.
    • Note: You can view pages in a document, scrub through a video, or flip through the contents of a folder without opening it. To do so, make sure you’re using grid layout, then move your cursor horizontally across the file or folder.
  3. Click the checkbox next to the file or folder you’d like to download.

1 Reply

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    12 months ago

    Are you using a computer and not a mobile device? 

     

    Tried clearing cookies and cache?

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