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Petew18's avatar
Petew18
New member | Level 1
9 months ago
Solved

Downloading folders from Dropbox to my Samsung S9+

I can upload folders from my Samsung S9+ and PC to Dropbox but I can only download folders from Dropbox to my PC. I can't  d/l a folder from the S9+ I have to open the folder and d/l each item indiv...
Android
Download
  • Nancy's avatar
    Nancy
    9 months ago

    Hey Petew18, sorry for jumping in. At the moment, it’s not possible to export a whole folder on the mobile app. 

    However, what you can do, is open the folder on your Dropbox app, select all files within (by tapping on the square icon with the checkmark at the top right corner of your screen) and then export them to your device by tapping on the ellipsis icon with the three dots and selecting the “Save to device” option.

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
9 months ago

Hey Petew18, sorry for jumping in. At the moment, it’s not possible to export a whole folder on the mobile app. 

However, what you can do, is open the folder on your Dropbox app, select all files within (by tapping on the square icon with the checkmark at the top right corner of your screen) and then export them to your device by tapping on the ellipsis icon with the three dots and selecting the “Save to device” option.

Petew18's avatar
Petew18
New member | Level 1
9 months ago

Many thanks for jumping in Nancy. Tried it out, works well and does what I want.

Thanks again, Peter.

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    9 months ago

    Glad to hear it's sorted now and thanks for keeping us in the loop too Petew18 

    Let us know if anything else comes up! 

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