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ummhumm creative studio's avatar
ummhumm creative studio
New member | Level 1
12 months ago

Downloading large files from the Dropbox site fails

I am trying to download a combination of files and each time I try to download it, it shows as "stopped" no matter what I do. I saw that this is an issue from the community with DB and I am not...
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ummhumm creative studio's avatar
ummhumm creative studio
New member | Level 1
12 months ago

This is my DB account, and I use the dropbox via the web. This is a storage area for my client's larger files; videos and whatnot, so I don't have it on my desktop or use the app. And my client would like to move these files to their DB account. I'm trying to download the files and am running into these issues. 

thanks for your help Jay! 

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
12 months ago

If they want the files sent directly to their Dropbox account, and depending on your plan, you could try using Dropbox Transfer to send it directly to their Dropbox account email, and then add it to their Dropbox account directly.

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